More than 25 years ago VHT invented Callback technology and has been the leading provider of Callback solutions since then. Today VHT continues to improve the customer experience with its Mindful Platform. Mindful is a cloud-based, SaaS platform created to integrate Callback technology with voice, text, chatbot, and other platforms to allow seamless transitions between talk and text with customers.
With omnichannel call scheduling, seamless channel transitions, automated SMS notifications, and insight through real-time customer feedback and robust analytics, Mindful shows up at critical journey points to provide a premier experience across every touchpoint.
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