About Bright Pattern, Inc

Bright Pattern provides omnichannel cloud contact center software as a service with Rich Contact Experience for blended processing of multichannel interactions, including phone, email, social messengers, SMS, video, rich web chat and mobile applications. At the company's core is a team of experts with a large volume of experience in call centers, CRM and case management systems. The product is scalable, fault-tolerant, and based on modern technology. It is offered as a service but can be deployed in a private cloud.