About Cognitive View
Cognitive View monitors communication channels and automates compliance, quality, customer experience, and conduct risk. It supports video, voice, and text-based analytics and provide hundreds of behavioral policies out of the box and incident and breach reporting to support global regulatory requirements. In addition, the complaints module supports early customer concerns identification and complaints resolution. Besides that, it supports abuse detection for employee-related risk to support hybrid work.
showing 1 - 1
showing 1 - 1