Amazon Q FAQsFind answers to frequently asked questions about Amazon Q
What is Amazon Q?
How secure is Amazon Q?
What are the areas of expertise of Amazon Q?
- Amazon Q is your expert assistant for building on AWS to supercharge work for developers and IT pros. We have trained Amazon Q on 17 years' worth of AWS expertise, so it can transform the way that you build, deploy, and operate applications and workloads on AWS.
- Amazon Q is the expert in your business, allowing you to have conversations, solve problems, generate content, and take actions using the data and expertise found in your company's information repositories and enterprise systems.
- Amazon Q is in Amazon QuickSight, allowing you to quickly generate visuals and dashboards, calculations, and data-driven stories to drive alignment and simplify decision-making.
- Amazon Q is in Amazon Connect, helping your customer service agents provide better customer service by automatically detecting customer intent during calls and chats. Amazon Q in Connect provides agents with immediate, real-time generative responses and suggested actions, along with links to relevant documents and articles.
- And soon, Amazon Q will also be in AWS Supply Chain. Amazon Q in Supply Chain will help supply-and-demand planners, inventory managers, and trading partners have conversations to get deeper insights into stock-out or overstock risks and recommended actions to solve the problem.
What is the pricing for Amazon Q?
What types of questions can Amazon Q answer about building on AWS?
Can Amazon Q see what AWS resources I have running in my account?
What language can I ask questions in?
What data does Amazon Q store when you interact with it in the AWS Management Console, AWS documentation, AWS website, team chat apps using AWS Chatbot, the AWS Console Mobile App, and the IDE, and how is it used?
Amazon Q stores your questions, its responses, and additional context, such as console metadata and code in your integrated development environment (IDE), to generate responses to your questions.
To help Amazon Q provide the most relevant information about AWS services, beginning February 26, 2024, we may use questions that you ask Amazon Q and its responses for service improvement (for example, to understand which questions are most popular or which questions most commonly require a follow-up). We do not use content from Amazon Q in the IDE via CodeWhisperer Professional or Amazon Q for Business for service improvement. Except for content from Amazon Q in the IDE with CodeWhisperer Individual and Amazon Q in the CodeCatalyst Free Tier, we do not use content from Amazon Q for model training. You can opt-out of using content from your use of Amazon Q for service improvement by following the instructions in the documentation. For more information about how Amazon Q collects and uses your data, see Amazon Q service improvement. For information about how CodeWhisperer Professional and CodeWhisperer Individual collect and use your data, see the CodeWhisperer FAQs: Privacy CodeWhisperer Professional and Privacy CodeWhisperer Individual, respectively.
How do I get started with Amazon Q in the AWS Management Console, on the AWS website, and in AWS documentation?
To access Amazon Q in the console, you need to first log in to the console, and then ensure that you have the appropriate permissions to use Amazon Q. You can contact your administrator to enable your account. Once you are able to see the Amazon Q icon in the console sidebar, select the icon to open the Amazon Q window and then ask any AWS related question that you have. For more details, see Getting started with Amazon Q or read the documentation.
Is Amazon Q available on mobile devices?
Can I use Amazon Q in team chat rooms?
Amazon Q is available in team chat rooms on Slack or Microsoft Teams through the AWS Chatbot. To learn more, see the documentation.
In which service consoles can I ask Amazon Q to help me troubleshoot errors?
What kinds of errors can Amazon Q help me troubleshoot in the console?
Amazon Q supports errors that use red error/warning alert components in the Amazon S3, Amazon EC2, Lambda, and Amazon ECS consoles. For ECS specifically, it also supports the yellow alert component. These are typical errors that you might encounter while working with AWS services, such as insufficient permissions, incorrect configurations, exceeding service limits, and others. Amazon Q will not help troubleshoot simple validation errors.
What data does Amazon Q access in my account when helping me troubleshoot errors?
What can I do if Amazon Q wasn't able to troubleshoot my error or answer my question?
Amazon Q integrates with AWS Support, so you can seamlessly connect with support agents from within the Amazon Q interface if additional assistance is required. This option helps remove obstacles in your self-service experience. This integration with AWS Support is available to all AWS customers accessing Amazon Q through the AWS Management Console, and it will honor the entitlements of the customer's support plan. The Amazon Q integration with AWS Support is not available during preview for Amazon Q network troubleshooting.
Does Amazon Q use my content to train any models?
For users who access Amazon Q through CodeWhisperer Professional or an Amazon Q Builder or Business subscription, your content is not used to train any models. For users who access Amazon Q through CodeWhisperer Individual, AWS may, for service improvement purposes, store data about your usage and content. Your content will not be used if you use the opt-out mechanism described in the documentation. For more information, see Sharing your data with AWS in the CodeWhisperer User Guide.
How does Amazon Q relate to CodeWhisperer?
Which IDEs does Amazon Q support?
How can I get started with Amazon Q in the IDE?
Install the AWS Toolkit for JetBrains or VS Code through the respective extension/plugin marketplace. Then, authenticate with AWS Builder ID or AWS IAM Identity Center. After authenticating, Amazon Q can be found in the activity bar in VS Code or the tool window anchored in the top right in JetBrains. For more help, see Getting started with Amazon Q.
How can Amazon Q help me with software development in the IDE?
What can I do to get the most relevant recommendations from Amazon Q in the IDE?
What contextual information does Amazon Q use in the IDE?
Amazon Q uses the following contextual information while answering questions:
- Current conversational context, like questions asked and answers/code generated in the conversation panel
- The IDE context, including the selected code line, snippet, or functions in the file, and repository that the developers are currently working on.
Does Amazon Q use any code that I have written to improve the model for everyone else?
When using Amazon Q as an CodeWhisperer Professional user, Amazon Q stores user activity data related to your response to the answers and code suggestions (such as thumbs up or down for a response). CodeWhisperer Professional uses your content, such as code snippets, comments, and content from files open in the IDE. This content is processed by the service solely to provide and maintain the service. If you access Amazon Q through plans offered at no charge, namely in the IDE with a CodeWhisperer Individual tier, then Amazon may use your questions or responses for model training. You can opt out of using content from Amazon Q for service improvement by following the instructions in the documentation. Content processed by CodeWhisperer Professional is not stored or used for service improvement or for model training. For information about how CodeWhisperer Professional and CodeWhisperer Individual collect and use your data, see the CodeWhisperer FAQs: Privacy CodeWhisperer Professional and Privacy CodeWhisperer Individual sections, respectively.
Who owns the code generated by Amazon Q?
What are some tasks that Amazon Q can help with in the IDE?
Which code languages and IDEs does Amazon Q support?
Which customers can access Amazon Q in the IDE during preview?
Will the CodeWhisperer customization capability be supported for Amazon Q?
How does CodeWhisperer help keep my data private and secure?
If you are using CodeWhisperer Professional, content like code snippets, comments, and file contents open in the IDE is solely used to provide and maintain the service. This content is not stored or used for service improvement. Additionally, AWS may collect and use client-side telemetry and usage metrics for service improvement purposes for both the Professional and Individual tiers. You can opt out of this data collection by adjusting your settings in the IDE. For the Individual tier, customer content, including code snippets, conversations, and file contents open in the IDE, may be stored and processed to provide and maintain the service. Unless explicitly opted out, content may also be used to enhance and improve the quality of foundation models.
What is the Amazon Q feature development capability?
Which IDEs does the Amazon Q feature development capability support?
How can I get started with the Amazon Q feature development capability in the IDE?
Can I ask Amazon Q to make application changes from the AWS Management Console?
How can I verify that code generated by Amazon Q is safe?
Which IDEs does Amazon Q Code Transformation support?
Which languages and language versions does Amazon Q Code Transformation support?
How can I get started with Amazon Q Code Transformation?
In which AWS Regions are these capabilities available?
Amazon Q offers several major capabilities for developers. Amazon Q is available in the AWS Management Console with conversational guidance capabilities to help you get started, research best practices, or choose the right service for the job. This capability runs in the US East (N. Virginia) Region, but it is accessible from consoles set to any commercial region. It is also available on mobile devices with the AWS Console Mobile App. In preview, Amazon Q can help you troubleshoot errors in the console in the US West (Oregon) Region. Amazon Q network troubleshooting can help you fix a network connectivity problem by working with VPC Reachability Analyzer to check your connections, inspect your network configuration, identify issues, and suggest remediations. This capability is available in preview in the US East (N. Virginia) Region. You can also ask Amazon Q to provide Amazon EC2 instance type recommendations based on your use case. This capability is available in preview in all commercial regions.
What is the Amazon Q business expert?
How do I get started with the Amazon Q business expert?
To get started, navigate to Amazon Q in the AWS Management Console.
How does Amazon Q handle security and ensure that responses are based on provided enterprise data only?
How do I ensure that my users receive the appropriate level of information through Amazon Q based on their user permissions?
Which enterprise controls are available to me as an Amazon Q administrator?
Which languages does Amazon Q support?
For information on language support, see the documentation.
In which Regions is Amazon Q available?
For more details, see AWS Regional Services.
Which plugins are available for Amazon Q?
Amazon Q provides built-in plugins to interact with popular third-party applications, such as Jira, ServiceNow, Salesforce, and Zendesk. Administrators can enable these plugins to extend the capabilities of their Amazon Q application. For more information, see the documentation.
How do I save or delete my chat history in Amazon Q?
Which file types does Amazon Q support?
Amazon Q supports many common document types and formats, such as .PDF, .CSV, .DOCX, .HTML, .JSON, and .PPT. For a list of supported documents, see the documentation.
Can I choose my own large language model (LLM)?
How does Amazon Q handle incremental data updates?
Can I add custom connectors for Amazon Q ?
Yes. You can add customer connectors and then use the Amazon Q SDK to implement them.