AWS Public Sector Blog

Tag: Amazon API Gateway

AWS branded background design with text overly that says "UNSW Students build an all-electric race car with AWS"

UNSW students build an all-electric race car with AWS

In 2023, the students from Redback Racing at the University of New South Wales (UNSW) wove together their many disciplines of engineering prowess to create their latest cars: RB23 and RB21-D. After developing and going live with their real-time telemetry system on Amazon Web Services (AWS), the team has placed as the highest-ranking Australian squad in the electric vehicle (EV) division of the Australasia Formula SAE competition, placing second overall. Read this post to learn more.

AWS branded background design with text overlay that says "University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS"

University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Read this post to learn more.

AWS branded background design with text overlay that says "Reducing transcription costs by 60% using AWS AI/ML services"

Reducing transcription costs by 60% using AWS AI/ML services

The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.

AWS branded background design with text overlay that says "Safeguarding data exchange in government using AWS"

Safeguarding data exchange in government using AWS

When government agencies choose Amazon Web Service (AWS) to store data, they choose to take advantage of inheriting the strictest security controls and standards. In addition, AWS services offer a unique opportunity to enhance networking and security approaches, ensuring safe and resilient data transfer mechanisms. This blog post provides guidance towards data sharing among government agencies, offering prescriptive approaches and best practices for implementing secure data exchange solutions using AWS services.

AWS branded background design with text overlay that says "Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations"

Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations

The­ Digital Transformation Hub (DxHub) at California Polytechnic State University (Cal Poly) in San Luis Obispo – powered by Amazon Web Services (AWS) and part of the AWS Cloud Innovation Centers (CIC) program – collaborated with the City of San Diego and the San Diego Cyber Center of Excellence (CCOE) to create ‘My eCISO,’ a generative artificial intelligence (AI)-based application that propels public and private organizations on a path to cyber resiliency. This post explores the technology behind My eCISO and its implications for organizations looking to protect against attacks.

AWS branded background design with text overlay that says "SoftwareOne boosts developer efficiency and streamlines code reviews using Amazon Bedrock"

SoftwareOne boosts developer efficiency and streamlines code reviews using Amazon Bedrock

SoftwareOne, an Amazon Web Services (AWS) Premier Tier Services Partner and a global provider of end-to-end software and cloud technology solutions, addresses code review challenges with its automated solution, SummarAIze, powered by the generative artificial intelligence (generative AI) capabilities of Amazon Bedrock. This post provides an overview of SoftwareOne’s approach to building SummarAIze and its impact on the software development process.

AWS branded background design with text overlay that says "Streamlining digital transformation in German healthcare with AWS"

Streamlining digital transformation in German healthcare with AWS

Healthcare organizations worldwide are leveraging Amazon Web Services (AWS) and partner solutions to modernize, transform, and innovate their businesses. Ensuring the availability and security of critical applications is paramount. For example, two renowned German medical facilities, Fachklinikum Mainschleife and Max Grundig Klinik, needed to modernize their IT infrastructure to comply with stringent regulatory requirements outlined in the country’s Law for Accelerating the Digitalization of Healthcare (DigiG). Reliable and compliant service offerings from AWS enabled the medical facilities to provide reliable access to essential systems.

AWS branded background design with text overlay that says "Improving customer experience for the public sector using AWS services"

Improving customer experience for the public sector using AWS services

Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.

AWS branded background design with text overlay that says "Reimagining customer experience with AI-powered conversational service discovery"

Reimagining customer experience with AI-powered conversational service discovery

In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.

AWS branded background design with text overlay that says "Use modular architecture for flexible and extensible RAG-based generative AI solutions"

Use modular architecture for flexible and extensible RAG-based generative AI solutions

In this post, we cover an Amazon Web Services (AWS) Cloud infrastructure with a modular architecture that enables you to explore and take advantage of the benefits from different Retrieval-Augmented Generation (RAG)-based generative AI resources in a flexible way. This solution provides several benefits, along with faster time-to-market and shorter development cycles.