As someone with AWS Certification experience, why would I participate in AWS IQ?

AWS IQ is a great way to monetize your AWS skills by providing hands-on help to customers. AWS IQ will help you find customers who value your expertise. You decide when and where you want to work. With AWS IQ you can stay sharp and practiced on AWS technology.


Can anyone participate in AWS IQ as an expert?

To participate in AWS IQ as an expert, you must hold an Associate, Professional, or Specialty AWS Certification, be over 18, live in the US, and work for a US company or have a US bank account, and have a Tax Identification Number (TIN). If you are not already AWS Certified, it is quick and easy to schedule an AWS Certification exam at one of many exam centers across the US. Learn more at http://aws.amazon.com/certification.

How do I register?

Individuals with an AWS Certification can register today by creating an AWS IQ profile by visiting https://iq.aws.amazon.com/work. An AWS IQ profile includes a photo, proof of AWS certifications, and a bio which can contain links to online public profiles, or references from AWS customers. Experts will be activated on a first come, first served basis. In order to access customer requests, you or your firm will need to complete seller registration by completing an online tax interview wizard. You will need to provide details of a US bank account for us to pay you or your firm.

Can AWS Partners participate in AWS IQ?

Yes, if you are an APN partner with an AWS Certification and meet the other eligibility criteria, you can participate as either a customer or expert, and are encouraged to sign up and create your profile showing AWS Certifications and experience.

How will I find my first customer?

To find your first customer, simply sign-in to AWS IQ, review available customer requests, and respond to those that align with your interests, skills, and experience. You can chat with customers to clarify their needs and share your thoughts on how you can help. When you are ready, you can share a project proposal that covers the scope of work you will do on the customer’s behalf. Once the customer accepts your proposal, you have found your first customer.

Do I need to specialize in particular technical areas to participate?

Specialization is not required. Many customers are seeking help from generalist solutions architects, developers, or systems administrators, while other customer requests require specific skills and knowledge. Ultimately it is up to you to choose the requests you feel qualified to address. Please keep in mind that responding to requests you are well suited for gives you a better chance to be successful, and improves your ability to win work in the future.

How can I demonstrate my skills and experience to customers?

When you complete work with a customer, the customer will have an opportunity to provide feedback on whether the project was successful or not. In addition, your AWS Certifications are prominently displayed on your profile, and you are encouraged to leave detailed information about yourself in your “Professional Experience” section, including links to your expert portfolio, such as your GitHub profile.

What if my customer is unhappy?

If you are unable to meet your customer’s expectations, you can make changes to your work, offer a discount, or offer a refund.

What if I believe a customer has left unreasonable feedback or ratings?

We understand that your reputation is important to you. If you believe a customer has left unreasonable feedback or ratings please contact AWS Support.

How are prices set?

You set the price for your services and a fixed bid price when you make a proposal to a customer.

What is the cost to use AWS IQ?

AWS takes a 15% fee on the approved payment requests. Learn more and explore examples on the pricing page.

How do I get paid?

The customer is charged on their AWS bill. AWS Marketplace will disburse to your or your firm’s bank account.

Do I have to charge and collect taxes on the services I provide to AWS customers?

You are the provider and seller of the service sold to customers, which means you are ultimately responsible for any applicable taxes on the fees you earn, except in jurisdictions where AWS as the AWS Marketplace operator is required by law to collect. When you set up your AWS IQ account, you can opt to use the Amazon Tax Collection Service (TCS) for us tax. Please refer to https://aws.amazon.com/tax-help/marketplace/ for more details.

How does tax reporting work?

If your earnings exceed the threshold specified by the IRS you will receive a 1099 report from Amazon.

Can Amazon or AWS employees participate in AWS IQ?

No, Amazon and AWS employees are not eligible to sign-up as experts on AWS IQ.