Amazon Connect is a cloud-based contact center service provided by Amazon Web Services (AWS) that allows businesses to set up a customer contact center in the cloud without the need for complex on-premises infrastructure. With Amazon Connect, businesses can set up a contact center to handle voice,...
The ArcGIS products suite includes vast capabilities and is capable of high adjustment and flexibility to suite each customer’s specific needs & configuration. Systematics' offer includes expert work on the customer’s deployed environment for post-deployment configuration tasks required to tailor...
Testing and validation of data pipelines is one area that still has not been accentuated as it should be given the fact that much of an organization's data-driven decisions are based on the outputs of data pipelines. While much is at stake, it's apparently a huge risk to ignore such a critical...
Unlock customer support excellence with our Generative AI-driven Q&A solution, designed to offer efficiency, personalization, and continuous improvement, while creating a more effective and engaging customer support experience. Our offering stands out from traditional Q&A systems. We provide more...
Our goal is to provide a comprehensive assessment and a clear view of the risks associated with the current cloud infrastructure. This report is the result of a thorough analysis involving expert collaborators in multiple information security domains such as cloud security, perimeter security,...
Plan and Engage (Phase 0) Collect as much information as possible before the project kickoff, customer drawings, VMware exports, and questionnaires Get access to the customer's systems, cloud accounts, and communications Prepare project plan for Phase 1 Conduct project kickoff meeting with the...
What is software escrow? Software Escrow is an agreement between three parties that ensures the availability of business-critical software for the end user whilst protecting the ownership and intellectual property rights of the software supplier. The agreement is designed to mitigate risk and...
At Resonance Security, our mission is to empower Web2 and Web3 projects with end-to-end offensive cybersecurity solutions, delivered by proven offensive security engineers, each with over a decade of hands-on experience. We understand the critical importance of protecting all facets of your...
COURSE Architecting on AWS is for solutions architects, solution-design engineers, and developers seeking an understanding of AWS architecting. In this course, you will learn to identify services and features to build resilient, secure and highly available IT solutions on the AWS...
For customers who are starting fresh with AI on AWS, we will delve into topics such as: The impact of Generative AI, specifically in securely handling vast data pools and providing up-to-date, accurate information Key concerns, like how to reduce Generative AI hallucinations and ensure data is...
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