ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls.

Please note: Microsoft Windows Server 2012 and 2012 R2 are reaching end of support on October 10th 2023. These images will be removed from AWS Marketplace by October 10th, and you will no longer be able to access license included AMIs provided by Amazon after this date. Custom AMIs you own and active EC2 instances will not be impacted, but we recommend upgrading your current workloads. Please review the end of support FAQ here: https://aws.amazon.com/windows/faq/#eos-microsoft-products. Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run any compatible Windows-based solution on AWS' high-performance, reliable, cost-effective, cloud computing platform. Common Windows use cases include Enterprise Windows-based application hosting, website and web-service hosting, data processing, media transcoding, distributed testing, ASP.NET application hosting, and any other application requiring Windows software.