Acqueon Engagement is an Omnichannel Campaign Management solution for Amazon Connect. It lets you engage customers using Voice, 2-way Messaging, and Emails. It features a built-in CDP, a Dialer supporting preview, progressive, predictive, and an Agent Desktop for inbound and outbound interactions
Acqueon Engagement is an Omnichannel Campaign Management solution for Amazon Connect. It lets you engage customers using Voice, 2-way Messaging, and Emails. It features a built-in CDP, a Dialer supporting preview, progressive, predictive, and an Agent Desktop for inbound and outbound interactions