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    Tealium Event and Audience Data Hub

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    Sold by: Tealium 
    Deployed on AWS
    Tealium connects customer data - spanning web, mobile, offline, and IoT devices - so brands can connect with their customers, generate insights, and drive growth.

    Overview

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    Deliver higher quality and more comprehensive customer data to AWS in real time to drive better insights and engagements with Tealium.

    Our Customer Data Hub encompasses tag management, an API hub, a customer data platform with machine learning, and data management solutions that make customer data more valuable, actionable, and secure. More than 850 businesses worldwide trust Tealium to power their customer data strategies. How can Tealium help super-charge your AWS instance?

    • Collect, unify and enrich customer data from offline and online sources (before it gets to AWS).
    • Build a single customer view ready to activate across analytics, customer experience, advertising, personalization, and hundreds of other use cases.
    • Use flexible and easy-to-set-up integrations with AWS (EventBridge, Firehose, Redshift, SQS, S3, and more), as well as 1,300+ other technologies.

    For custom pricing, EULA, or a private contract, please contact salesinfo@tealium.com  for a private offer.

    Highlights

    • Tealium is powered by AWS
    • We work with a number of AWS customers in all verticals including Healthcare, Retail, Financial Services, Travel and Hospitality and more.
    • Deliver higher quality and more comprehensive customer data to AWS in real time to drive better insights and engagements

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Tealium Event and Audience Data Hub

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Event/Audience Data Hub
    Client/Server Event+Audience Data Hub
    $150,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Client/Server Event+Audience Data Hub
    120% of quoted rate per 1 Million usage units for Service usage in excess of the AUL
    $75,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    The Tealium Customer Data Hub has far more features, capabilities and use cases than can be described in this space. Should you have further questions, please check out our product tour, our active user community or our full documentation. salesinfo@tealium.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Data Warehouses, Streaming solutions
    Top
    10
    In CRM, ELT/ETL, Data Integration
    Top
    25
    In Automotive

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

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    AI generated from product descriptions
    Data Integration
    Collects, unifies, and enriches customer data from offline and online sources across web, mobile, offline, and IoT devices
    Machine Learning Capabilities
    Includes customer data platform with integrated machine learning for advanced data processing
    Multi-Source Data Connectivity
    Supports flexible integrations with AWS services like EventBridge, Firehose, Redshift, SQS, and S3, along with 1,300+ other technologies
    Customer Data Unification
    Builds a single, comprehensive customer view ready for activation across multiple use cases
    Real-Time Data Processing
    Enables real-time data delivery and processing of comprehensive customer data
    Data Collection
    Collects, cleans, and federates first-party data across multiple sources and systems
    Data Unification
    Standardizes data collection and unifies user records for comprehensive customer profiles
    Real-time Data Processing
    Enables real-time data routing and decision-making capabilities across integrated platforms
    Data Integration
    Supports integration with hundreds of additional data sources and systems
    Customer Data Management
    Provides toolkit for comprehensive customer data management and profile standardization
    Identity Resolution
    Patented machine learning algorithms for unifying customer profiles across multiple data sources with high accuracy
    Data Unification
    Enterprise-grade platform for consolidating fragmented first-party data into comprehensive customer profiles
    AI-Powered Analytics
    Advanced AI and machine learning toolkit for accelerating data modeling and generating actionable customer insights
    Data Workflow Automation
    Automated data transformation and monitoring capabilities enabling seamless customer data operations without manual interventions
    Customer Intelligence Platform
    Integrated system for generating unified customer views and enabling real-time data activation across organizational ecosystems

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 AWS reviews
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    398 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Winnie M.

    Reliable and Scalable, but Complex Setup

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate Tealium Customer Data Hub for its ability to collect, unify, and manage customer data from multiple sources in real time, making data standardization and audience segmentation more accurate and efficient. The platform's ability to activate data across various marketing and analytical platforms is invaluable, enabling seamless integration and use of insights. I particularly enjoy the product's flexibility and scalability, which ensure it grows with our needs while maintaining performance and reliability. Its real-time data activation capability is a standout feature that greatly enhances the effectiveness of our marketing and analytical tools. I find Tealium Customer Data Hub to be a reliable solution for managing and activating customer data, evidenced by my high likelihood of recommending it to others due to its dependability and scalability.
    What do you dislike about the product?
    The initial setup and configuration of Tealium Customer Data Hub is a bit complex, especially for new teams to customer data platforms (CDPs).
    What problems is the product solving and how is that benefiting you?
    I use Tealium Customer Data Hub to collect and unify customer data in real-time, creating a single customer view. It reduces data silos, improves accuracy, and allows real-time activation of data across marketing platforms, enhancing our marketing strategies.
    pelz a.

    Effortless Data Management, Slightly Steep Setup

    Reviewed on Nov 13, 2025
    Review provided by G2
    What do you like best about the product?
    I use Tealium Customer Data Hub for better personalization and campaign targeting, which significantly enhances my marketing efforts by ensuring the right content reaches the right audience. I love how it helps me organize data from multiple sources in real-time, allowing for seamless data management and integration. Its easy integration with other platforms ensures data accuracy and gives me greater control over customer privacy, which is crucial in maintaining trust and compliance. This seamless integration not only facilitates efficient workflows but also provides me with the confidence that my data handling is both accurate and secure.
    What do you dislike about the product?
    I sometimes find the setup process of Tealium Customer Data Hub to be rather complicated for beginners.
    What problems is the product solving and how is that benefiting you?
    I use Tealium Customer Data Hub for better personalization and campaign targeting through real-time data organization from multiple sources. It ensures data accuracy and better control over customer privacy while being easy to integrate with other platforms.
    Mohamed Abbas E.

    Real-Time Data Powerhouse with Robust Governance

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    Real time data collection and activation, strong data governance and Privacy. Extensive integrations, it’s support more than 1000 pre-built integrations
    What do you dislike about the product?
    Complex setup and learning curve, ealium is highly flexible, but that also makes it complex to configure at first.
    Setting up data layers, connectors, and rules requires technical skill — often needing developers or trained specialists.
    Non-technical marketing teams can find the interface and logic (like enrichments or event streams) overwhelming
    What problems is the product solving and how is that benefiting you?
    Fragmented customer data across platforms
    Before Tealium, customer information was scattered between analytics, CRM, and marketing tools.
    Tealium unifies all those data sources into a single, real-time customer profile, giving a consistent view of each user across channels.
    Stergos K.

    Centralized Data Hub with Impressive Flexibility

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    I love how Tealium Customer Data Hub has become the backbone of our customer data infrastructure over the past two years, centralizing data that was previously scattered across different systems. I appreciate the seamless integration with other tools in our marketing and analytics ecosystem, which has been invaluable. The data layer management and real-time event stream capabilities are incredibly powerful, providing a centralized and consistent structure for all our customer and event data across web, mobile, and connected systems. Although the initial setup wasn't plug and play, it has been well worth the effort due to the platform's flexibility and scalability. This has allowed us to make changes quickly and confidently as our data needs evolve.
    What do you dislike about the product?
    I find the user interface (UI) of Tealium Customer Data Hub in need of modernization. Although the platform's functionality is excellent, certain workflows, like setting up complex enrichments or building new event specifications, are not as intuitive as they could be. I believe introducing a visual workflow builder, such as a drag-and-drop canvas for constructing event streams, enrichments, and data flows, would make the setup process much more intuitive.
    What problems is the product solving and how is that benefiting you?
    I use Tealium Customer Data Hub to centralize scattered customer service data, providing a consistent structure across systems. It seamlessly integrates with marketing and analytics tools, aided by powerful data layer management and real-time event stream capabilities.
    Malebo T.

    Powerful Data Hub with Room for Improvement

    Reviewed on Nov 07, 2025
    Review provided by G2
    What do you like best about the product?
    I love the real-time customer data integration that Tealium Customer Data Hub offers, as it seamlessly combines data from various sources like websites, apps, and servers into a singular customer view. This unification allows for real-time segmentation and personalized interactions across multiple channels, which is incredibly beneficial for marketing teams that rely on up-to-date insights. Another aspect I appreciate is the extensive integration ecosystem offered by Tealium Customer Data Hub, which includes over 1,300 prebuilt integrations with platforms such as CRM, analytical tools, advertising networks, and flexible APIs. This vast array of integrations simplifies the process of connecting different tools and enhances the platform's overall utility and performance.
    What do you dislike about the product?
    I don't like the Tealium Customer Data Hub's steep learning curve and high cost. There are performance issues, especially when scaling up, with some users reporting lag and slow performance during high volumes of data processing. Real-time processes can be affected when handling large datasets. Additionally, customer support can be slow to respond during critical issues, leading to delays in ticket resolution and a lack of proactive assistance. Another downside is the limited customization in reporting features and change management.
    What problems is the product solving and how is that benefiting you?
    I find Tealium Customer Data Hub excels in real-time customer data management, integrating data from various sources for segmentation and compliance management, benefiting marketing teams with up-to-date insights and extensive tool integrations.
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