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    Elastic Cloud (Elasticsearch Service)

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    Sold by: Elastic 
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    Address your search, observability, and security challenges with Elastic's leading vector database, built for generative AI, semantic search, and hundreds of open, pre-built integrations. Start a 7-day free trial and harness the power of your data, securely and at scale.
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    Overview

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    Elastic's Search AI Platform combines world-class search with generative AI to address your search, observability, and security challenges.

    Elasticsearch - the industry's most used vector database with an extensive catalog of GenAI integrations - gives you unified access to ML models, connectors, and frameworks through a simple API call. Manage data across sources with enterprise-grade security and build scalable, high-performance apps that keep pace with evolving business needs. Elasticsearch gives you a decade-long head start with a flexible Search AI toolkit and total provisioning flexibility-fully managed on serverless, in the cloud, or on your own infrastructure.

    Elastic Observability resolves problems faster with open-source, AI-powered observability without limits, that is accurate, proactive and efficient. Get comprehensive visibility into your AWS and hybrid environment through 400+ integrations including Bedrock, CloudWatch, CloudTrail, EC2, Firehose, S3, and more. Achieve interoperability with an open and extensible, OpenTelemetry (OTel) native solution, with enterprise-grade support.

    Elastic Security modernizes SecOps with AI-driven security analytics, the future of SIEM. Powered by Elastic's Search AI Platform, its unprecedented speed and scalability equips practitioners to analyze and act across the attack surface, raising team productivity and reducing risk. Elastic's groundbreaking AI and automation features solve real-world challenges. SOC leaders choose Elastic Security when they need an open and scalable solution ready to run on AWS.

    Take advantage of Elastic Cloud Serverless - the fastest way to start and scale security, observability, and search solutions without managing infrastructure. Built on the industry-first Search AI Lake architecture, it combines vast storage, compute, low-latency querying, and advanced AI capabilities to deliver uncompromising speed and scale. Users can choose from Elastic Cloud Hosted and Elastic Cloud Serverless during deployment. Try the new Serverless calculator for price estimates: https://cloud.elastic.co/pricing/serverless .

    Ready to see for yourself? Sign into your AWS account, click on the "View Purchase Options" button at the top of this page, and start using a single deployment and three projects of Elastic Cloud for the first 7 days, free!

    Highlights

    • Search: Build innovative GenAI, RAG, and semantic search experiences with Elasticsearch, the leading vector database.
    • Security: Modernize SecOps (SIEM, endpoint security, cyber security) with AI-driven security analytics powered by Elastic's Search AI Platform.
    • Observability: Use open, extensible, full-stack observability with natively integrated OpenTelemetry for Application Performance Monitoring (APM) of logs, traces, and other metrics.

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    Elastic Cloud (Elasticsearch Service)

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (1)

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    Dimension
    Cost/unit
    Elastic Consumption Unit
    $0.001

    AI Insights

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    Dimensions summary

    Elastic Consumption Units (ECUs) represent Elastic's unified pricing metric across both their Cloud Hosted and Serverless offerings on AWS Marketplace. For Cloud Hosted solutions, ECUs measure infrastructure resource consumption, while for Serverless offerings, ECUs quantify usage based on service-specific dimensions such as data ingestion, search operations, and security events. This flexible pricing model ensures customers pay only for their actual usage, whether they're using Elasticsearch, Observability, Security, or other Elastic services.

    Top-of-mind questions for buyers like you

    What is an Elastic Consumption Unit (ECU) and how is it calculated?
    An ECU is Elastic's standardized billing metric that measures usage across their services. For Cloud Hosted deployments, ECUs are calculated based on infrastructure resources consumed, while for Serverless offerings, ECUs are determined by service-specific usage metrics like data ingestion volume, search operations, or security events processed.
    How can I estimate my monthly costs for Elastic Cloud on AWS Marketplace?
    Elastic provides a pricing calculator on their website where you can estimate costs based on your expected usage patterns. You can also monitor your actual ECU consumption through Elastic Cloud console's usage monitoring features, and the billing interface shows detailed breakdowns of usage by service and deployment.
    Does Elastic Cloud on AWS Marketplace require any upfront commitment?
    Elastic Cloud on AWS Marketplace follows a pay-as-you-go model with no upfront commitments required. However, customers can opt for annual commitments to receive volume discounts, and usage is billed monthly through your AWS account based on actual consumption of ECUs.

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Visit Elastic Support (https://www.elastic.co/support ) for more information. If you are a customer, go to the Elastic Support Hub (http://support.elastic.co ) to raise a case.

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Databases & Analytics Platforms
    Top
    10
    In Generative AI, Log Analysis
    Top
    100
    In Log Analysis, Analytic Platforms

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
    Insufficient data
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    Overview

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    AI generated from product descriptions
    Vector Database Capabilities
    Elasticsearch functions as a vector database with extensive GenAI integrations, providing unified access to ML models, connectors, and frameworks through API calls for semantic search and RAG applications.
    Observability and Monitoring
    Full-stack observability solution with OpenTelemetry native integration supporting 400+ integrations including AWS services like Bedrock, CloudWatch, CloudTrail, EC2, Firehose, and S3 for comprehensive visibility across environments.
    AI-Driven Security Analytics
    Security operations platform powered by Search AI Platform delivering AI-driven security analytics for SIEM, endpoint security, and cyber security with advanced automation features for attack surface analysis.
    Serverless Architecture
    Serverless deployment option built on Search AI Lake architecture combining vast storage, compute, low-latency querying, and advanced AI capabilities without infrastructure management requirements.
    Enterprise-Grade Data Management
    Unified data management across multiple sources with enterprise-grade security, flexible provisioning options across serverless, cloud, and on-premises infrastructure deployments.
    AI-Powered Root Cause Analysis
    Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
    Natural Language Query Interface
    Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
    Real-Time Anomaly Detection
    Detects system anomalies in real-time to prevent incidents before they impact users.
    OpenTelemetry Integration
    Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
    Multi-Tiered Storage Architecture
    Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
    Direct S3 Data Indexing
    Indexes Amazon S3 data without transformation or schema changes, enabling immediate access to all data as-is
    SQL and Search Query Support
    Enables SQL queries and search workloads on indexed S3 data through open APIs compatible with analytics tools
    Machine Learning Workload Capability
    Supports machine learning workloads on indexed data stored in Amazon S3 with infinite scalability
    Unlimited Data Retention
    Provides unlimited retention of indexed data, enabling historical analysis across any time horizon without data purging or archival requirements
    Fully Managed Service Architecture
    Operates as a fully managed service eliminating administrative overhead including re-indexing, sharding, load balancing, and compute/storage management

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
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    -
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    -
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    No security profile

    Contract

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    Standard contract
    No
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    No

    Customer reviews

    Ratings and reviews

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    4.3
    373 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    65%
    30%
    3%
    1%
    2%
    51 AWS reviews
    |
    322 external reviews
    External reviews are from G2  and PeerSpot .
    Shubham Yash Tomar

    Search across multilingual user data has become smarter and handles fuzzy name matches well

    Reviewed on Jun 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    The major purpose was to solve the search part. We have data in multiple languages, majorly in Indian languages such as English, Hindi, Punjabi, and some Marathi and Bengali. There is a requirement where we need to support a kind of listing, and I can say there is a list of people or users to whom I want to search.

    What is most valuable?

    What I like the most about Elastic Search  is that I can store my data and search throughout my document. It is not like I am doing a search on a particular field only. For example, in comparison with other databases like SQL or NoSQL, you can implement search, but you need to be restricted to a particular field. In Elastic Search , there is an opportunity to search the entire document, and if there are any matches, it gives a score based on which I can decide how much data I need to show.

    For example, if I am searching a person's name, there is a chance that the person's name I will be looking for may have some partial match. If I search for Amit, there can be multiple spellings for the same thing. It works on a kind of phonics system, which is a major requirement for me because when people type, they usually make spelling mistakes.

    What needs improvement?

    Regarding what I dislike about Elastic Search, there is one issue that occurs because Elastic Search is not my primary database; it serves as a substitute database for the searching part. I need to sync my data, and if I am not using the enterprise edition or version, sometimes my entire servers get crashed or backups crash. If I need to recreate that same thing again, it will take a lot of time, as the restore and sync process is very slow.

    For how long have I used the solution?

    I have been using Elastic Search for the last three to four years.

    What do I think about the stability of the solution?

    Regarding stability, if I am deploying myself, I feel many issues during deployment due to maintenance that I have to take care of. Sometimes the CPU or memory spikes depending on the load. However, I have noticed that an enterprise solution seems to be carefully handled by Elastic Search itself.

    What do I think about the scalability of the solution?

    I have almost handled ten to twenty million data entries, and we have gotten results from that. I think I have seen that level of scalability in Elastic Search.

    How are customer service and support?

    I have contacted technical support or customer support several times, but not me personally; my DevOps team has connected with the technical support several times. They deal with the contact support because they handle all the infrastructure setup and issues related to DevOps.

    Which solution did I use previously and why did I switch?

    I have used other similar solutions to Elastic Search. I think Elastic Search was compared to lexical search or something similar. There is another solution provided by MongoDB which also does similar work; with them, we can restore the JSON format data quickly compared to Elastic Search. MongoDB provides a tool called Compass, and they have Atlas. In Atlas, they are offering a lot of solutions with many features that were missing in Elastic Search. While the searching part in Elastic Search works fine, it lacks a lot of things; for instance, if I need to scale or downgrade my system, the backup restoration works much faster.

    How was the initial setup?

    The initial deployment was something I was not part of for Elastic Search, and even for Mongo not much. However, I have some idea about it; you can create multiple shards and similar configurations. It is easy in both cases.

    What other advice do I have?

    A lot of maintenance is required on my end. A lot of data needs to be synced because we were using CDC, so a lot of data is transmitted from my primary database to this secondary database for searching purposes. That requires a lot of effort. However, using the cloud solution, I think it can be set up; but again, it costs me a lot.

    My experience with the relevancy of the search results when using traditional keyword and full-text search capabilities shows that as we are moving towards AI, you can keep all your data and break it into an AI format. Whatever I want to search, it will give me a result. I think moving forward, plain text search will not be a long-term solution because as people are moving towards AI, they want machines to understand better what they are trying to search. For example, I may want to search for a person based on department and years of experience, and for that, I think Elastic Search will suffice. However, breaking data into tokens and embedding it for querying will be a better solution moving forward. Elastic Search is also providing some sort of AI solution, but I have not had much time to explore that yet.

    I believe the effectiveness of hybrid search, which combines vector and text searches, is great because vector search deducts information from the text provided to a machine and effectively gives the related data. If I use vector search with plain text in a hybrid search, it will be a better solution moving forward. This is because people do not want to search for something such as Atul Kumar; they want to search for Atul Kumar from a specific department or company, region, or city. My overall rating for this product is eight point five out of ten.

    Anderson Gil

    Advanced search weighting has transformed research queries and supports fast, insightful discovery

    Reviewed on May 22, 2026
    Review from a verified AWS customer

    What is our primary use case?

    We use Elastic Search  for a research application based on paper study, and the primary usage is for indexing the data and then functioning in a similar way to an e-commerce search bar.

    What is most valuable?

    For us, what I can notice is the ability of adding weights to each field of the data, which is very useful because sometimes the user searches the data not just by the title, but by specific keywords, and being able to add weight to the fields in order to show that information to the final user is very useful. Also, the panel for showing graphs about the data and how the users are interacting with it is pretty useful.

    The difference in performance of Elastic Search  is outstanding; if we compare a traditional database or service for search and index products or, in this case, papers, the difference is outstanding. That is the case when you want to filter the data; the primary advantage will be performance for sure.

    Again, the primary improvement will be performance, and the interactivity we can have with the data is very flexible; it adapts to the needs of the user very easily.

    I cannot see any issues at this point; the panel is great. The way to customize and configure the panel and the search is great; it is really visual. Documentation is great as well.

    What needs improvement?

    The initial configuration could be easier; at first, the learning curve is a little high, and over time, it becomes easier. For me, the initial configuration might be improved.

    For how long have I used the solution?

    I have around three years of experience.

    What do I think about the stability of the solution?

    Stability has not been an issue; it is working perfectly in that aspect.

    What do I think about the scalability of the solution?

    Scalability has not been an issue for now.

    How are customer service and support?

    In the case scenario when we need to face support, support was really useful, and they answered the questions in a good period of time.

    Which solution did I use previously and why did I switch?

    Cassandra  was one we were evaluating, but we preferred Elastic Search because the documentation was way better and the community was bigger. It is easier to find answers when we face a problem, and that is why we chose Elastic Search.

    How was the initial setup?

    At first, we faced several issues related to some versioning and allowing indexing the database because part of our information is in a traditional SQL database, and we were using the IDs from the index for the records in Elastic Search. We created a little ETL for that, and handling that process was tricky and harder at first. That was the biggest challenge we faced when starting to set up Elastic Search.

    I would say that first, contact support for the initial setup; I think it will make the process easier. Then start, for example, with how to send and retrieve the data in the documentation; I think that is the best thing they can do.

    What about the implementation team?

    For that one, my field, the PO and the technical leader is the one that handles the bills about Elastic Search.

    I am on the side of implementing it, so in terms of cost-efficient or the price of using it in the cloud, that is not something I am really involved with; I am more on the dev-ops side.

    What was our ROI?

    It was great; the developer experience is great when integrating either the frontend or the backend side. Nothing so complex could not come.

    What other advice do I have?

    For implementing Elastic Search, I would say good documentation, and it is really easy to use. We have an example of almost every functionality that is inside of Elastic Search framework, so that is helpful. I would provide a rating of ten for this product, and I say a ten; it is really good.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Antonia F.

    Simple UI, Seamless Integrations, and Strong Elasticsearch Performance

    Reviewed on May 19, 2026
    Review provided by G2
    What do you like best about the product?
    I like the UI and UX, its design look simple so the new person also can operate the Elasticsearch. The integration feature built in is compatible with many products. I am using at least 4 years and I think the performance is more better than any product for data analysis.
    What do you dislike about the product?
    In my usage in elasticsearch, I don't have any issue about that
    What problems is the product solving and how is that benefiting you?
    With Elasticsearch, now we can centralize all the logs in one place and the search speed is insane even when we querying billion of documents, it still fast. We use it together with Kibana for visualization, so when there's anomaly or error spike, our team can detected it much more quicker than before.

    Also the scalability is good. We can add node without much downtime, and the cluster manage the shard distribution by itself. For our usecase in log monitoring, this is very helping because log volume keep growing every month.
    Raj P.

    Efficient Log Search Finds Errors in Minutes

    Reviewed on May 10, 2026
    Review provided by G2
    What do you like best about the product?
    Its efficient to search logs and we can get the error with in a minute with out changing tabs.
    What do you dislike about the product?
    Logs thats more the 3-4 clusters sometime loads very slowly that must be refined.
    What problems is the product solving and how is that benefiting you?
    Main issue its solving is checking logs on multiple server is the main issue which it resolves we can see all logs at a same platform.
    Manoj Kumar

    Search capabilities have transformed how I analyze financial logs and monitor complex apps

    Reviewed on May 07, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use cases for Elastic Search  involve search capability. For instance, I built a banking product application, the PFM  personal information system, requiring search capability and fuzzy search using Elastic Search . Additionally, I use third-party API data to build a super app in the insurance domain, where I collect requests and responses from APIs and store the logs in Elastic Search for debugging purposes, analyzing the data using the Kibana dashboard.

    I previously used Space Cloud to build similar functionality; however, it does not support fuzzy search, which is why I switched to Elastic Search for those requirements.

    What is most valuable?

    One of Elastic Search's best features is its search capability due to the index-based data management and lifecycle of unstructured data, primarily in the form of JSON, allowing for historical data storage and multiple indexes.

    When using traditional keyword and full-text search capabilities, my experience with Elastic Search's performance indicates that the results are obtained much quicker compared to traditional SQL queries, demonstrating superior efficiency.

    Elastic Search fulfills my use case requirements effectively, both for my current and previous needs, which is why I rely on it.

    Elastic Search positively impacts my company with many benefits across multiple use cases; for example, it enables quick dashboard setups for client reviews and presents data efficiently, ensuring good user experience.

    What needs improvement?

    I think Elastic Search could be improved by introducing more AI features, particularly for complex queries and aggregator functions to enhance usability and readability.

    For how long have I used the solution?

    Over the last four years, I have been using Elastic Search, including both the open-source version and the open search provided by AWS .

    What do I think about the stability of the solution?

    Elastic Search is stable in my experience.

    What do I think about the scalability of the solution?

    Regarding scalability, Elastic Search provides horizontal scalability options on AWS , allowing me to scale according to my requirements and traffic.

    How are customer service and support?

    Technical support for Elastic Search is satisfactory, with quick solutions provided by support teams and active open forums available. I rate customer service and technical support as an eight out of ten.

    Which solution did I use previously and why did I switch?

    Before choosing Elastic Search, I evaluated other products like Space Cloud and three to four different banking applications, ultimately finding Elastic Search to be the most capable option.

    How was the initial setup?

    The initial setup process of Elastic Search is straightforward, with comprehensive documentation available for installation guidelines that make it easy for beginners.

    What's my experience with pricing, setup cost, and licensing?

    Pricing for Elastic Search setups is dependent on requirements and use cases, but I find the enterprise license to be reasonable in comparison to other products.

    What other advice do I have?

    I am currently using Elastic Cloud Serverless .

    My application is hosted on AWS cloud, utilizing managed services including the open search, which is a component of Elastic Search.

    I use the ELK stack for log ingestion and visualization of application logs via Kibana.

    I find that the ability to parse and structure raw logs without agents requires different approaches for each use case.

    I am using the Attack Discovery feature.

    The discovery feature helps me correlate alerts by writing custom queries to retrieve logs based on specific criteria.

    I utilize generative AI models like Claude AI and Anthropic within the discovery context for better log analysis.

    From a technical point of view, integrating AI capabilities within Elastic Search enhances its value, showcasing the potential for using models and RAG in my systems.

    I recommend Elastic Search for companies with substantial data needs or searching requirements, considering it the best search engine. I have provided an overall review rating of nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
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