
Overview
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Product video
Elastic's Search AI Platform combines world-class search with generative AI to address your search, observability, and security challenges.
Elasticsearch - the industry's most used vector database with an extensive catalog of GenAI integrations - gives you unified access to ML models, connectors, and frameworks through a simple API call. Manage data across sources with enterprise-grade security and build scalable, high-performance apps that keep pace with evolving business needs. Elasticsearch gives you a decade-long head start with a flexible Search AI toolkit and total provisioning flexibility-fully managed on serverless, in the cloud, or on your own infrastructure.
Elastic Observability resolves problems faster with open-source, AI-powered observability without limits, that is accurate, proactive and efficient. Get comprehensive visibility into your AWS and hybrid environment through 400+ integrations including Bedrock, CloudWatch, CloudTrail, EC2, Firehose, S3, and more. Achieve interoperability with an open and extensible, OpenTelemetry (OTel) native solution, with enterprise-grade support.
Elastic Security modernizes SecOps with AI-driven security analytics, the future of SIEM. Powered by Elastic's Search AI Platform, its unprecedented speed and scalability equips practitioners to analyze and act across the attack surface, raising team productivity and reducing risk. Elastic's groundbreaking AI and automation features solve real-world challenges. SOC leaders choose Elastic Security when they need an open and scalable solution ready to run on AWS.
Take advantage of Elastic Cloud Serverless - the fastest way to start and scale security, observability, and search solutions without managing infrastructure. Built on the industry-first Search AI Lake architecture, it combines vast storage, compute, low-latency querying, and advanced AI capabilities to deliver uncompromising speed and scale. Users can choose from Elastic Cloud Hosted and Elastic Cloud Serverless during deployment. Try the new Serverless calculator for price estimates: https://cloud.elastic.co/pricing/serverless .
Ready to see for yourself? Sign into your AWS account, click on the "View Purchase Options" button at the top of this page, and start using a single deployment and three projects of Elastic Cloud for the first 7 days, free!
Highlights
- Search: Build innovative GenAI, RAG, and semantic search experiences with Elasticsearch, the leading vector database.
- Security: Modernize SecOps (SIEM, endpoint security, cyber security) with AI-driven security analytics powered by Elastic's Search AI Platform.
- Observability: Use open, extensible, full-stack observability with natively integrated OpenTelemetry for Application Performance Monitoring (APM) of logs, traces, and other metrics.
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Dimension | Cost/unit |
|---|---|
Elastic Consumption Unit | $0.001 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Visit Elastic Support (https://www.elastic.co/support ) for more information. If you are a customer, go to the Elastic Support Hub (http://support.elastic.co ) to raise a case.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.


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Customer reviews
Powerful Log Database with Helpful Integrations for Easy Parsing
Efficient Log Management & Search with Excellent Support
The support is easy to interact with and the quality of the answers are perfect
Best No-SQL Databases with vector search and AI use cases
Powerful Search Platform for Enterprise-Scale Operations
From a support perspective, features like detailed query capabilities, clear APIs, and strong integration within the Elastic Stack significantly improve our workflow. Kibana dashboards help us quickly analyze customer issues, review logs, and identify performance bottlenecks without needing custom tools. This often reduces troubleshooting time from hours to minutes.
An unexpected benefit has been how flexible and scalable the platform is across different customer environments. It allows us to support diverse use cases while maintaining a relatively standardized architecture.
Version upgrades can also be demanding. Breaking changes between major versions and strict compatibility requirements sometimes require careful planning and additional testing, which impacts customer environments and maintenance windows.
Customers often ask about the possibility of reverting to the previous version, but this is not possible.
In such cases, we have to come up with our own workarounds.
Improved backward compatibility, clearer upgrade paths, and more built-in automated diagnostics for cluster health and performance tuning would significantly reduce operational overhead for both customers and support teams.
With Elasticsearch, they can centralize logs and operational data, perform fast full-text searches, and build real-time dashboards. As a result, tasks that previously took hours - such as identifying the root cause of an issue - can now often be completed in minutes.
For us as a support team, this has significantly reduced resolution times and improved SLA compliance. In many cases, incident investigation time has decreased by 50% or more, which directly benefits both our customers and our internal operations.
