WALT Labs Cloud Support can assist with your cloud environment, monitoring and maintaining your infrastructure as you focus on growing your business. Our engineers are experts in building and running AWS environments.

Package Contents

Every one of our service offerings contain the following features:

• Bucket of hours assigned to your environment monthly that engineers can perform support, incident management, deployments or continuous progress to redevelop existing environments following best practices.
• Full onshore support teams located in either one of our three offices: North America, United Kingdom, Bulgaria
• Access to expert individuals and a dedicated Technical Account Manager

Key Core Competencies

• Building and Maintaining Containerized Infrastructure
• Supporting Monolithic Architectures
• DevOps Workflows using Infrastructure as Code (Terraform) and CI/CD Tooling (Jenkins/Codefresh/CircleCI)

Here to help grow your business

Dealing with downtime distracts you from business growth and can sometimes result in clients leaving. We are here to be your preventative measure to help where you need it most.

Quickest path to resolution

Benefit from a 15 minute first response SLA and a maximum solution found within 30-60 minutes (on avg). We do not operate a tiered support, you get put through straight to the person who can fix your problem.

Truly Managed Cloud

Your infrastructure never sleeps so rely on our experts to have a watchful eye on your operations, to ensure that they stay online even when your teams are not.

Contact WALT Labs (Formally Root Level Technology) today for a no-fee quote with zero obligation to proceed with the work.