Our aim is to create a zero-alert, self-healing environment.

As a team of core technologists and former hyperscaler employees, including AWS, we have worked with hundreds of customers to develop cloud operations practices to consistently achieve ~95% automation.

This approach offers dual benefits: firstly, it allows our customers to reclaim valuable time for employee well-being and high-impact/value activities, and secondly, the operational savings and cost-efficient architectures we implement can be reinvested into business innovation, fostering new and enhanced customer experiences.

Our Approach:

1. Combatting Alert Fatigue: In the complex landscape of cloud infrastructure management, alert fatigue is a significant challenge. It can lead to oversight of critical, security-sensitive alerts, endangering brand reputation and leading to financial loss.
2. Hyper-Automation Philosophy: Achieving a near zero-alert, self-healing environment necessitates a deep commitment to hyper-automation. Upon integrating your environment into our management framework, our team meticulously reviews all alerts to identify automation opportunities through our managed services framework and to develop bespoke automations tailored to your specific needs.

We are commited to reducing managed services fees year over year as a testament to the operational excellence we deliver serves as both a promise and a reflection of the tangible value we bring to every partnership.