Commerce Studio is a robust solution designed for multichannel eCommerce retailers who wish to streamline operations inside the Salesforce.com platform. Offering tools for inventory and order management, warehouse operations, and customer service.
Overview
Commerce Studio is the only 100% native integration that seamlessly connects Amazon, eBay, Walmart, Shopify, Magento, ChannelAdvisor, and Salesforce. It is the first and only solution offering Salesforce® integration for Amazon Seller Central and Amazon Vendor Central.
Highlights
- Consolidate Aggregate customer data from all channels into one dashboard Manage all your eCommerce integrations in one place Create and modify customer orders for multiple channels and marketplaces
- Automate Automatically create cases from eCommerce messages from Amazon, eBay, Walmart, ChannelAdvisor, Shopify, Magento, and BigCommerce. Save your customer service team time with canned responses to FAQs
- Take your shipping capabilities and productivity to the next level. Grow your business by providing your customers with the experience they deserve Make educated decisions with better visibility across your organization Train new employees quickly
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Essentials | Customer Management - 1 User | $3,600.00 | |
Essentials Plus | Customer Management + Order Management - 5 Users | $12,000.00 | |
Professional | Customer Management + Order Management + Inventory & Purchasing - 10 Users | $30,000.00 | |
Enterprise | Customer Management + Order Management + Inventory & Purchasing + Analytics & Automation - 10 Users | $60,000.00 |
Vendor refund policy
Refunds available based on Contract SLAs
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support plans available based on package selected.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Swati S.
Commerce studio 1440
Reviewed on May 15, 2022
Review provided by G2
What do you like best about the product?
It is basically for logistic management, where an plalform gives you all the necessary support with order and logistics management
What do you dislike about the product?
Interface design can be improved and limit of free conversions per day
What problems is the product solving and how is that benefiting you?
I use to manage the client information
Leave a comment0 comments
Parshu R.
It’s a e-commerce CRM
Reviewed on Sep 04, 2021
Review provided by G2
What do you like best about the product?
Combining all our customer and order information into a single workspace to manage orders, customers,etc.,
What do you dislike about the product?
There is nothing to dislike, everything works perfect for what the app is designed for
What problems is the product solving and how is that benefiting you?
Complete issues related to orders, shipping, customer service and returns
James M.
Becoming A Necessity
Reviewed on Jan 29, 2021
Review provided by G2
What do you like best about the product?
They provide a good service for converting file formats on the quickly and without corruption. It's web page is simple and easy to navigate, clear cut design. Files never have artifacts, wide range of capabilities at your disposal. Conversion of mass amounts of files at once makes it a work horse as well as support of file types and conversions not easily found on other platforms. NO POPUPS AND ADS. You never have to worry about the safety of this site or your files.
What do you dislike about the product?
Needs a desktop app of some sort or a phone app that works OFFLINE. I understand it is “cloud” but having to always have an internet connection hinders the experience substantially, looking forward to a world where there is Internet everywhere I guess.
What problems is the product solving and how is that benefiting you?
Speed and convenience are the two main things. Product and conversion is excellent and fast while not having to google search endless conversion tools and having everything in one place is what makes this tool outstanding in my eyes.
Recommendations to others considering the product:
If you want a clear and consistent way to convert look no further. This tool is simple to use has no limit to size and capability, SO reliable, never have had an issue, and with anyone with a mobile hotspot (for working on the go) you can use this anywhere!
Ary W.
Cheap way to convert files
Reviewed on Aug 28, 2019
Review provided by G2
What do you like best about the product?
They provide an awesome service of converting file formats on the fly. It's web page is simple and easy to use.
What do you dislike about the product?
Interface design could use a facelift to modernize it, but at the end of the day you're there to convert a file, so who cares what it looks like?
What problems is the product solving and how is that benefiting you?
For me it is very helpful since I save video tutorials on ubuntu using another software that creates webm format only and it converts them to mp4 files.
Recommendations to others considering the product:
For me it is very helpful since I save video tutorials on ubuntu using another software that creates webm format only and it converts them to mp4 files.
Karey W.
The best cloud CRM to use
Reviewed on Aug 28, 2019
Review provided by G2
What do you like best about the product?
Cloud helps to manage the CRM from anywhere.
Easy to track the leads and opportunities.
It's faster to customize the platform.
Easy to track the leads and opportunities.
It's faster to customize the platform.
What do you dislike about the product?
Got nothing to complain for it did very well
What problems is the product solving and how is that benefiting you?
Easy to track the clients contacts.
Cloud storage of data and information and easy to access from anywhere.
Customization is so great and very friendly to use.
Cloud storage of data and information and easy to access from anywhere.
Customization is so great and very friendly to use.
Recommendations to others considering the product:
I like this CRM alot for it easier with tracking leads and opportunities.