What do you like best about the product?

They provide a good service for converting file formats on the quickly and without corruption. It's web page is simple and easy to navigate, clear cut design. Files never have artifacts, wide range of capabilities at your disposal. Conversion of mass amounts of files at once makes it a work horse as well as support of file types and conversions not easily found on other platforms. NO POPUPS AND ADS. You never have to worry about the safety of this site or your files.

What do you dislike about the product?

Needs a desktop app of some sort or a phone app that works OFFLINE. I understand it is “cloud” but having to always have an internet connection hinders the experience substantially, looking forward to a world where there is Internet everywhere I guess.

What problems is the product solving and how is that benefiting you?

Speed and convenience are the two main things. Product and conversion is excellent and fast while not having to google search endless conversion tools and having everything in one place is what makes this tool outstanding in my eyes.

Recommendations to others considering the product:

If you want a clear and consistent way to convert look no further. This tool is simple to use has no limit to size and capability, SO reliable, never have had an issue, and with anyone with a mobile hotspot (for working on the go) you can use this anywhere!