SearchUnify is a leading unified cognitive platform that powers a suite of AI products - including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Community Helper, Knowbler (Knowledge Enabler), and Escalation Predictor - which make for a future-proof support ecosystem. An analyst and award winning platform, SearchUnify has been named a Leader in the 2024 Data Quadrant Report by SoftwareReviews, a Leader by IDC in the 2023 Knowledge Discovery Software Marketscape and a Strong Performer in The Forrester Wave™ : Cognitive Search, Q3 2021 and is recognized by industry leaders including TSIA and G2.