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    Yext Digital Presence Platform

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    Sold by: Yext 
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
    Listing Thumbnail

    Yext Digital Presence Platform

     Info
    Sold by: Yext 

    Overview

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    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    505 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Beth T.

    New user of Yext

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    It replaces a more cumbersome system for updating ads for each promotion. The best feature for me is that when the store is closed for a holiday, I only need to update it on the Yext site and not a multitude of sites.
    What do you dislike about the product?
    It took me a while to figure out how to override a promotion that we were doing different than corporate.
    What problems is the product solving and how is that benefiting you?
    It is faster to upload a ad on Yext than it was with our other system. However, there is a feature on the other system that did not carry over (i.e. design before and after projects)
    Information Technology and Services

    Great CMS to work with

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    I have been using Yext for almost a year on a daily basis, I can say that thanks to the vast number of features, it's easy to get quality pages deployed and updated in a short time as a software engineer. Different types of pages are quick to set up and running for both a shared preview for the client and locally. The platform is easy to understand, the SDKs are relatively well prepared for modern developer experience needs, resulting in quick experience when starting out with building websites. From my experience, the contributors to the open source libraries of Yext responded in timely manner, addressing the issues in days. The features fit most requirements of businesses, I sparingly had to reach out to or suggest third party tools.
    What do you dislike about the product?
    From a software engineer perspective, error messages on platform and while using the software libaries are not always very clear.
    What problems is the product solving and how is that benefiting you?
    Managing web content and search experiences for different sized webpages.
    Grace F.

    Easy Implementation/Setup and Quality Customer Service

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Yext allows our company to manage numerous listings in one place. It has streamlined any updates we may have to our Google Business Profile and Apple listings, as well as other sites. We use Yext almost daily and have had little to no issues.
    What do you dislike about the product?
    The downsides of using Yext are that it can be a bit tricky to learn the platform at first, however, they offer excellent assistance and customer service as well as a Yext Knowledge Base and Hitchhikers group which can help answer any questions.
    What problems is the product solving and how is that benefiting you?
    We have over 75 Google Business Profile and Apple listings and Yext has streamlined the process of updating them, like office hours, adding updates, changing numbered, etc.
    Toni T.

    Yext is a game changer

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    All my content in one platform. I can easily update multiple sites.
    What do you dislike about the product?
    Initial training was lacking when we first signed on.
    What problems is the product solving and how is that benefiting you?
    Yext pushes data to our WordPress site, Google Apple.
    Keeps us organized.
    Retail

    Overall happy with Yext managing 1200+ entities

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    Yext makes it easy to manage multiple locations at scale, which is huge with so many entities. I also like that support is pretty great and updates often. I use Yext every day for various things, including managing location data and posting social events.
    What do you dislike about the product?
    Yext is great. The only real dissatisfaction I have is with things out of Yext's control, such as Apple integration (in so much as allowing showcases to overlap) and Bing data issues which take a while to resolve (on Bing's side generally).
    What problems is the product solving and how is that benefiting you?
    Yext allows bulk management of 1200+ listings. It also allows bulk posting of events, which is huge. This allows us to utilize our directory listings more effectively.
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