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    Yext Digital Presence Platform

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    Sold by: Yext 
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
    Listing Thumbnail

    Yext Digital Presence Platform

     Info
    Sold by: Yext 

    Overview

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    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    467 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Meekail K.

    Good platform, in fact, we re-sold a few Yext packages via our CRM which is an attractive feature

    Reviewed on Nov 29, 2024
    Review provided by G2
    What do you like best about the product?
    The ability to track customer feedback & re-sell Yext pacakges for an affiliate payment
    What do you dislike about the product?
    Many of the features offered by Yext are also offered by our CRM, GoHighLevel. Would appreciate more features for a better reach
    What problems is the product solving and how is that benefiting you?
    Solving the ability to track customer communications effectively and re-selling.
    Arts and Crafts

    Solid product for managing brand awareness

    Reviewed on Nov 24, 2024
    Review provided by G2
    What do you like best about the product?
    It simplifies our approach to getting the word out about our various companies.
    What do you dislike about the product?
    It's not super cheap, but few things that are worthwhile in this space are.
    What problems is the product solving and how is that benefiting you?
    It streamlines our approach to media management and helps my coworker by being easy to understand.
    Marketing and Advertising

    Yext Simplifies and Speeds Up Local SEO Management

    Reviewed on Nov 24, 2024
    Review provided by G2
    What do you like best about the product?
    Yext makes local SEO so much easier by letting me update business info in one place and syncing it across tons of directories. It saves a lot of time and keeps everything accurate, which is huge for rankings. The reporting tools are also super helpful for tracking performance and showing clients the results. It’s made our workflow smoother and our clients happier.
    What do you dislike about the product?
    The cost can be a bit high, especially for smaller agencies or tight budgets. Plus, if a client decides to stop using Yext, their listings can lose the updates, which is frustrating. The platform has a lot of features, which is great, but it can feel a little overwhelming at first. It takes some time to really figure everything out.
    What problems is the product solving and how is that benefiting you?
    Yext makes it easy to keep business info consistent across directories, saving time and improving local SEO rankings. It also cleans up duplicate listings and simplifies review management by pulling everything into one place, making reputation management much more efficient.
    Hospital & Health Care

    Best in class listings management

    Reviewed on Nov 13, 2024
    Review provided by G2
    What do you like best about the product?
    Yext allows us to easily manage and publish accurate location for over 600 different business sites across the web. Its interface is easy to use and their support team works hard to resolve all issues. Updates can be batch processed and there are many developer integrations.
    What do you dislike about the product?
    Yext works to update and evolve their solutions constantly - which I appreciate. However, sometimes this feels as though they are overly focused on future business instead of improving your current install after implementation.
    What problems is the product solving and how is that benefiting you?
    We need to have our health care locations accurately display on web searches and GPS directions.
    Matt T.

    Yext is a one stop shop for all your needs

    Reviewed on Nov 01, 2024
    Review provided by G2
    What do you like best about the product?
    The ablitly to make wide spread changes to multiple locations with one simple upload. The ease to make these changes and ablity to intergrate them with multiple platforms makes it a one stop shop. Customer support is top notch and extremly helpfull.
    What do you dislike about the product?
    There really is no downside to using Yext.
    What problems is the product solving and how is that benefiting you?
    Location management from phone numbers, hours of operation, reviews ect.
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