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    Yext Digital Presence Platform

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    Sold by: Yext 
    Deployed on AWS
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.

    Overview

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    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

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    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Natural Language Processing
    Top
    10
    In Research
    Top
    10
    In Natural Language Processing

    Customer reviews

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    Sentiment is AI generated from actual customer reviews
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Content Management
    Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
    Search Capabilities
    AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
    Third-Party Integrations
    Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
    Web Page Generation
    High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
    Conversational AI
    LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
    AI-Powered Search
    Advanced AI models that power real-time search, recommendations, and generative answering across multiple platforms
    Enterprise Content Integration
    Unified content indexing that integrates enterprise-wide content from multiple business applications and sources
    Security Compliance
    Platform built with robust security standards including ISO 27001 certification, HIPAA compliance, and adherence to international data security frameworks
    Machine Learning Capabilities
    Contextual AI models that enable personalized experiences by analyzing customer data and interaction patterns
    Multi-Platform Compatibility
    Seamless integration with business applications like Salesforce, Genesys, ServiceNow, and SAP cloud solutions using standard APIs
    Social Media Management
    Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
    Review Aggregation and AI Response
    Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
    Business Listings Optimization
    Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
    Local Web Page Deployment
    Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
    Advertising Insights
    Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    -
    No security profile

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    790 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Leah B.

    Professional Website

    Reviewed on Jun 17, 2025
    Review provided by G2
    What do you like best about the product?
    I want to extend my sincere thanks to the team at YEXT for their incredible support in helping me set up my website as a financial advisor. From start to finish, their insight, professionalism, and responsiveness were exceptional. They truly understood the specific needs of a financial services practice and provided thoughtful guidance that helped bring my vision to life. The process was smooth, efficient, and collaborative. I’m extremely happy with the end result and highly recommend YEXT to any professional looking to build a strong and compliant online presence.
    What do you dislike about the product?
    Everything went smoothly. Nothing that I can think of that needs improvement.
    What problems is the product solving and how is that benefiting you?
    Helping me get in front of potential new clients
    Alex B.

    Yext is easy to use and offers fantastic capabilities

    Reviewed on Jun 17, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of use is top notch and features are fantastic
    What do you dislike about the product?
    Could use more support on how to maximize things from an integration standpoint
    What problems is the product solving and how is that benefiting you?
    YEXT helps me to manage various profiles in one place
    Andres A.

    All platforms - centralized and easy to manage

    Reviewed on Jun 12, 2025
    Review provided by G2
    What do you like best about the product?
    While businesses in general's core is a solid, well run operation, peripherals have to compliment services offerings and customer service. As a studio owner, Yext has allowed our team to easily implement a system to respond to reviews, be seen on social media platforms and be present in navigation applications.

    We now use Yext frequently to manage our location data, monitor reviews, and ensure our studio appears accurately across Google, Apple Maps, Yelp, and dozens of other directories. The interface is clean and intuitive, which makes training new team members quick and easy.

    The centralized dashboard for listings, real-time review monitoring, and analytics allow us to measure visibility and engagement. Yext’s integration capabilities are seamless.

    Overall, Yext has become an essential tool for our digital marketing strategy, saving time and improving our online accuracy and visibility with strong customer support. If you run a local business and want to scale your digital presence with confidence, I highly recommend Yext.
    What do you dislike about the product?
    Yext services are part of the technology platforms provided by my franchisor. Nothing negative to say.
    What problems is the product solving and how is that benefiting you?
    Yext helps me keep consistent business listings across the web and also manage online reviews across platforms.
    Financial Services

    Great experience

    Reviewed on Jun 12, 2025
    Review provided by G2
    What do you like best about the product?
    Easily being able to manage Google listings for my bank, including locations and mortgage lenders. The fields are very straightforward and easy to manage. It seems very simple to add keywords to my listings - For example, if a lender gets married, we have the capability to go in there and update the last name. We also have branches opening and closing as a bank, so going and changing addresses or deleting them all together is not difficult at all. Yext helps out a lot with our Bank's SEO.
    What do you dislike about the product?
    I am a newer user, so I am still familiarizing myself with the platform and learning best tips and tricks
    What problems is the product solving and how is that benefiting you?
    Potential bank customers being able to search for mortgage lenders in our area are able to put a face with a name for a more seemingly personalized approach to a loan.
    Benjamin J.

    A robust digital presence management platform thats helps maintain consistent, accurate information.

    Reviewed on Jun 12, 2025
    Review provided by G2
    What do you like best about the product?
    Yext makes it easier for customers to find businesses.
    What do you dislike about the product?
    It takes time to adjust to the platform.
    What problems is the product solving and how is that benefiting you?
    We have multiple locations seeking consistent online representation.
    View all reviews