Financial Services businesses have recognised that top-class digital services are expected by their customers. They face challenges in the marketplace that present opportunities to delight customers and deliver a better service.

Challenges such as:

• Customers demand an excellent experience 24/7, whatever their service need
• Managing constant change while maintaining reliability
• Secure, effective customer service when staff are remote
• Increased competition from new entrants and established players
• Regulatory complexity and emerging risks are increasing cost
• Legacy systems are straining against increasing digital demand
• Recruitment and retention of skilled staff is difficult and expensive

These challenges can be addressed by building compelling new digital products that serve customer needs at digital speed and scale.

Kainos offers service design, software and platform engineering, and operational expertise that will help you accelerate the delivery of new products and services that will delight your customers. We deliver the following benefits:

• Rapidly bring to market new digital products that will delight your customers, creating new value and delivering better service
• Integrated compliance and risk management
• Transition your staff and capabilities to build modern, autonomous, product-based teams
• Faster, better product innovation
• Increased automation of business processes, more efficient manual processes
• Delivering AWS Well-Architected solutions on the Cloud

Our offering is a combination of methodology and expertise that delivers these key durable competencies that are required for effective, accelerated digital product delivery in Financial Services:

• Service Design and Product Strategy
• Product Management
• Lean, Agile Methods and AWS Well-Architected designs
• DevSecOps, Compliance-as-Code, Integrated Risk Approach
• Release Management, including stable operation and zero downtime in-production changes enabling rapid product innovation