Cloudnexa is a Premier AWS Partner and an original APN partner dating back to 2008. Our Managed Cloud Support solution is a leader in supporting of a cloud infrastructure. Pillars of the Cloudnexa Managed Cloud Support:

• Service Monitoring- setup performance monitors, create alerts, AWS service monitoring, establish escalation procedures

• Technical Support- diagnose service issues, recommend remediations, standardized runbooks, corrective maintenance

• Issue Management- Provide issue MGT system, manage incident lifecycles, formal incident analysis, resolve via SLA

• Managed backups- create backup plan, schedule backups, perform data recovery, manage retention

• System Maintenance- OS patching, AWS scheduled events, platform updates, change management procedures

• Security- SSL Cert management, enable auditing tools, user account management, HIPAA compliance configurations

• Account Configuration- access management, billing management, networking management, Best Practice Cloud

• Cloudscan- complimentary access, multi-account support, color coded dashboard, continuous AWS account scanning

Visit our website at: www.cloudnexa.com/managed-cloud-support