Khoros offers a variety of digital engagement solutions to help enterprise brands engage their customers across every digital channel. Our intuitive software offerings include: modern, AI powered, omni-channel digital customer care; full scale social media management suite; communities for enterprise brands to boost customers success & organic growth. All of these solutions leverage Khoros' patented governance, orchestration, AI & Automation tools to drive the compelling digital experiences customers demand. Solutions for digital service across dozens of channels includes Amazon Connect voice, inApp messaging, web chat, social channels, 3rd party channels like WhatsApp or Google Business Messages, SMS, email, reviews across self service brand communities, bots and automation, digital messaging, and Social Media management.