Overview
Every customer conversation counts, impacting your business' success and revenue potential. Our leading conversation intelligence software records and analyzes each customer interaction to extract valuable insights on what is and isn't happening.
Key Features:
Conversation Analytics: Jiminny provides tools to analyze sales and customer interactions. This includes transcribing conversations, identifying key themes, and assessing sentiment to understand customer needs better.
Real-time Feedback: The platform offers real-time insights and feedback, which helps sales and customer service teams adjust their approach during interactions to improve outcomes.
Coaching and Training: Jiminny supports team development by identifying strengths and areas for improvement. It provides actionable insights that can be used for coaching and training purposes.
Integrations: The platform integrates with popular CRM systems (like Salesforce & Hubspots), as well as communication tools (like Slack), making it easier to incorporate its features into existing workflows.
Customizable Reports: Users can generate customizable reports to track performance metrics and evaluate the effectiveness of their sales and service strategies.
Benefits:
Improved Performance: By leveraging conversation data, businesses can enhance their sales techniques and customer service strategies.
Enhanced Training: Real-world data from conversations helps in creating more effective training programs for teams.
Better Customer Insights: The platform helps in understanding customer needs and preferences more deeply, which can lead to better customer engagement and satisfaction.
Highlights
- Capture & analyze your critical go-to-market insights with AI.
- Hundreds of companies have turned to Jiminny for revenue intelligence solutions that provide clever insights, offer measurable results, and boost key metrics.
- Jiminny integrates seamlessly with your existing tools and platforms for a truly streamlined workflow.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email support services are available from Monday to Friday.
https://jiminny.com/contact-us
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Great experience, has really helped follow up and managing the sales process after initial meetings
Rating calls automaticalls
Easy to share with prospects and snip down
Auto transcripts
Keeping tack of actions on both vendor and prospect side
Wish I used Jimminy earlier
The intellegent summaries of each call make it so easy to review, I'm constantly listening to calls.
Chloe has been super helpful in setting up the system and spent loads of time helping us figure out all the features.
A great Gong alternative!
From day one, the implementation process was smooth and straightforward. Setting up integrations with Outreach and HubSpot was surprisingly simple, and I have to give a massive shoutout to Mike Thomas for his stellar support on the integrations side and Chloe Cross for her fantastic guidance from a Customer Success perspective. They both made what could have been a daunting process relatively simple.
The platform itself is incredibly user-friendly. It’s intuitive, easy to navigate, and the ability to embed Jiminny calls directly into other tools we use has been a game-changer.
The new AI features have also been a standout for me. They’re genuinely helpful, not gimmicky, and they make analysing calls and gaining insights far quicker and more efficient.
The only other thing I’d flag is a bit more niche. Because I was the admin who initially set up the Outreach integration, my account became linked to it. This was frustrating later on when I tried to remove my Outreach account (since I no longer needed it for my role) but still needed access to Jiminny. It wasn’t a huge issue, but it was a bit of an inconvenience that I had to work around.
All that said, the support from the Jiminny team has been top-notch throughout. They’ve been on hand to help resolve any hiccups along the way.
The ability to share calls with prospects has also been a huge win. It means we can bring more transparency into our process and give prospects the opportunity to revisit key moments or share relevant parts with their wider teams. This has been especially useful when dealing with multiple stakeholders, as it avoids the classic "telephone game" where messages get misinterpreted as they’re passed along.
Post-call, Jiminny really comes into its own. The insights it provides allow us to reflect on what went well, where we can improve, and identify recurring themes or objections. It’s like having a personal coach on every call. The shorter, sharper notes generated from the AI mean I’m no longer wasting time writing up detailed summaries — it’s already done for me. This not only saves time but also ensures that nothing crucial gets missed.
In short, Jiminny is helping us have more impactful conversations, operate more efficiently, and constantly improve our approach. It’s a genuine time-saver and a productivity booster rolled into one.
Very good for call recording and analysis
Easy, thorough, great!
Able to log in so regularly and use it effectively.