SoftServe's AI-powered Content Moderation PoC leverages the state-of-the-art AWS Content Moderation suite, including Amazon Rekognition, Transcribe, Comprehend, Translate, and SageMaker, to automate and streamline complex content moderation workflows at scale. The service offering helps companies of any size and digital maturity identify and prioritize unique content moderation use cases and build a Proof-of-Concept that demonstrates real impact on the business.

The solution is aimed at addressing various content moderation challenges, including image, video, text, and audio moderation, and is targeted at but not limited to social media, gaming, e-commerce, and advertising industries.

The Content Moderation PoC solution offers several benefits to businesses that include:

• Lower Costs While Scaling: By reducing human content moderation up to 95%, businesses can assess a larger amount of content, create reliable, scalable, and repeatable cloud-based content moderation workflows, and pay only for what they use as they scale. This results in cost savings while achieving a faster time-to-market.
• Increase Efficiency and Streamline Operations: Allowing Amazon Content Moderation services to flag potentially unsafe content first means your team can focus on reviewing only the content requiring further evaluation. Automating the content moderation process will increase your team's efficiency and streamline its effectiveness, reducing manual workload and resulting in faster decision-making.
• Improve User and Brand Safety: Using a wide variety of predefined content categories as well as setting custom ones at scale, the solution proactively ensures user and brand safety from unwanted or unsafe content, improving customer satisfaction, and brand reputation.

SoftServe's team of experts will help you:

• Identify unique opportunities for content moderation: Our team of experts will analyze your current infrastructure, data sources, and existing moderation processes to identify the most valuable content moderation use cases for your business.
• Scope out and deliver a Proof-of-Concept: Our team of experts will deliver a PoC that shows the real impact of the solution on your business. The PoC will be designed to meet your specific business needs and requirements.
• Build a roadmap for scaling and evolving PoC outcomes: After delivering the PoC, our team of experts will work with your business to create a roadmap for scaling the solution and expanding it to other challenges and use cases.

SoftServe's Content Moderation PoC consists of the two stages:

1.Rapid AI Assessment (2 days)

• In the first two days, SoftServe's experts will perform a rapid AI assessment, including:

• Identifying and prioritizing business needs and opportunities for automated content moderation

• Selecting a use case for a proof-of-concept prioritizing impact and feasibility

• Assessing your data sources and analyzing the existing content annotations, categories and taxonomies

• Reviewing your current infrastructure to determine the best AWS Cloud technologies and services

• Defining the PoC's scope, requirements, and success factors, including the accuracy and latency required

Deliverables:

• Executive assessment report
• Problem statements and success criteria
• Reference AWS Cloud architecture
• High-level PoC solution scope and roadmap
• Rapid AI Prototyping (3 weeks)

2.After the rapid AI assessment, SoftServe's team will begin the rapid AI prototyping, including:

• Setting up the content moderation processing environment and pipelines on AWS Cloud
• Evaluating the moderation's accuracy using provided test data and any "human-in-the-loop" needs
• Determining dependencies and need for uptraining before calculating TCO and defining a production path

Deliverables:

• Feasibility report describing main solution capabilities, limitations, accuracy, and latency
• Standalone functional prototype of automated content moderation solution deployed on AWS
• MVP architecture and full solution roadmap