Sold by: Carahsoft Technology Corp.
Hootsuite's social media management tools make it easy to achieve your business goals on social media-from marketing and sales to customer service and more.
Sold by: Carahsoft Technology Corp.
Overview
Hootsuite: Social Media Management Software [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.
Hootsuite is an AWS powered social media management platform that gives companies an easy and secure environment to connect with customers and grow your brand on social. We're the OG inventing this category over a decade ago and since then, we've continued to lead the industry with comprehensive and collaborative social media marketing tools, trusted by more than 25 million users.
We help you protect and manage your brand by making it easy to engage with your audience and quickly respond to their messages and comments. Our social listening feature helps you keep a finger on the pulse of your customers and industry, while our in depth analytics help inform your social strategy. Hootsuite also has powerful tools that make providing social media customer service easy across departments. And our AI powered content creation tools paired with real time hashtag suggestions and best time to post recommendations ensure your posts stand out and get seen every single time.
You can even use Hootsuite to enable your sales and HR teams to use social media. Plus, reach even more people by engaging your own employees to help spread your message.
Hootsuite is compliant with industry regulations including FedRAMP, FINRA, FCA, FFIEC, IIROC, SEC, PCI, AMF, and MiFID requirements.
It's one of the many reasons that Hootsuite is trusted by leading government agencies [including NYC, California State Parks, and Metropolitan Police], financial services brands [including Interac, Allianz, and Julius Bar], higher education institutions [including Georgia State University, Oxford University Press, and Texas AM University] and healthcare organizations [including the American Health Association, Ochsner Health, and Henry Ford Health System] among many others.
Hootsuite is available via the Private Offer feature as well as through trusted government IT solutions provider Carahsoft, which makes acquisition of our cloud based social media management tools quick and seamless.
Reach out to us to learn more about how our solutions can support your needs: For Americas: AWSMarketplaceAMER@hootsuite.com For EMEA: AWSMarketplaceEMEA@hootsuite.com
Highlights
- AI-Powered Content Creation + In-Depth Analytics: Reach your audience with AI-powered tools like hashtag suggestions and recommendations on best times to post. Keep ideas flowing with a library of content templates. Create engaging visuals and typo-free captions using integrations with Canva and Grammarly. Then, analyze your performance in real-time with customizable reports across all your social accounts in one place. You can even schedule automatic send dates for your reports.
- Compliance Controls + Approval Processes: Never worry about sharing something that's not compliant-Hootsuite's Proofpoint integration automatically screens all post drafts for common compliance violations and disables posting until they're fixed, providing guidance on how to adjust the post to meet regulatory requirements. Create a robust approvals process for your team by assigning top-level approvers and customizing access permissions per user to reduce risk of breaching regulatory policies.
- Social Listening + Customer Service: Find potentially harmful content before it spreads. Make informed decisions based on insights from conversations happening about you, your competitors, and industry-whether you're tagged or not. See all your interactions across social media in one place. Seamlessly collaborate internally to provide fast and accurate resolutions. Harness conversational AI to improve audience experience, so your team can focus on problems that really require a human touch.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Business-N/A | No longer available | $100,000.00 |
Hootsuite Enterprise | Starts at 5 users Starts at 50 social accounts | $20,904.00 |
Vendor refund policy
Refunds are not available.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Tyler S.
Hootsuite review for college communications planning
Reviewed on Mar 14, 2025
Review provided by G2
What do you like best about the product?
Hootsuite provides convenience in its ability to easily organize posts across our 3 main social media platforms. The workflow and interface is easy to follow and promotes collaboration between our team members.
We use Hootsuite every day in our scheduling and it seems to be a smooth transition to new employees and is quite smooth.
We use Hootsuite every day in our scheduling and it seems to be a smooth transition to new employees and is quite smooth.
What do you dislike about the product?
Moving/editing posts can cause scheduling issues and posting errors.
The drafts section can be difficult to navigate based on the timing of drafts and locating past drafts in the folder page.
Customer support was helpful albeit slow in its response times to a few issues I had.
The drafts section can be difficult to navigate based on the timing of drafts and locating past drafts in the folder page.
Customer support was helpful albeit slow in its response times to a few issues I had.
What problems is the product solving and how is that benefiting you?
Creating an organized structure for daily use across multiple platforms.
Scheduling and planning functions give clarity and overview for multiple weeks/months.
Gives insights into optimal posting times and suggestions for links/mentions.
Scheduling and planning functions give clarity and overview for multiple weeks/months.
Gives insights into optimal posting times and suggestions for links/mentions.
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Michelle W.
hootsuite is an essential for those managing social platforms
Reviewed on Mar 14, 2025
Review provided by G2
What do you like best about the product?
The ability to schedule posts across several platforms
What do you dislike about the product?
The only downside for us is that we can't add ALL of our social accounts so the analytics are skewed
What problems is the product solving and how is that benefiting you?
Managing several platforms at one time, scheduling posts during hours/days that we don't work & also providing analytics to inform future strategy
Non-Profit Organization Management
Hootsuite is perfect for my nationwide team!
Reviewed on Mar 13, 2025
Review provided by G2
What do you like best about the product?
I love Hootsuite's analytics capabilities. Being able to see detailed insights into each of my organization's platforms allows us to iterate on successes and scale back on underperformers.
What do you dislike about the product?
Only that I'm unable to select a trending sound when posting a Reel or TikTok. Because of this, I often choose to post directly in Instagram or Tiktok.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of scheduling a high volume of posts on multiple platforms. Without Hootsuite, it would be extremely cumbersome to navigate to each platform to schedule posts.
Joe B.
Seamless experience using Hootsuite to manage social accounts and platforms
Reviewed on Mar 13, 2025
Review provided by G2
What do you like best about the product?
Hootsuite's User Interface is so intuitive and well designed, managing multiple accounts on multiple platforms is truly a seamless experience. The ability to create monthly or quarterly reports is also a great feature!
What do you dislike about the product?
It's hard to find something not to like about Hootsuite, perhaps if I had to make one complaint it would be about using the mobile app. I don't have a ton of experience using the app, but I think some of the features aren't quite as seamless as the desktop experience.
What problems is the product solving and how is that benefiting you?
I manage dozens of accounts on various platforms. It would be impossible to manage them all on their native platforms. There's just not enough time in the day. Hootsuite allows me to manage them all from one screen, all at once. It's incredible. I have used other similar products before Hootsuite, and they just don't compare.
Kim E.
Hootsuite is the best simplified tool for my properties social media.
Reviewed on Mar 13, 2025
Review provided by G2
What do you like best about the product?
I love that it is a 1 stop shop. Having the AI tool for when I need to post but don't know what to post, is so awesome. So helpful. I can post, draft up posts, and also use the calendar with national holidays/events as well. I love it.
What do you dislike about the product?
So far......nothing. Honestly. I haven't found a problem yet.
What problems is the product solving and how is that benefiting you?
It benefits me in multiple ways. 1) having the option to post on 2 sites at once is helpful, less time consuming. 2) the events calendar hootsuite provides is sooooo helpful and gives ,e great ideas for posting!