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Overview

Framework, Skills and Accomplish

Framework : Kyndryl Cloud Native Services (KCNS) model is designed to harness the power of hyperscalers' offerings and cloud-native tools, delivering comprehensive lifecycle services for both cloud-native and non-native applications. Integral to the KCNS framework is the Resource Manager for Kyndryl (RM4K), a technology accelerator that monitors the performance and health of customer applications within an AWS Blu Age Managed Runtime environment. Complementing these services, Kyndryl Bridge acts as an open integration platform, merging Kyndryl's foundational capabilities with data-driven insights and expertise. This platform aims to enhance visibility and control over customers' intricate IT landscapes, thereby solidifying Kyndryl's comprehensive approach to cloud service management and optimization.

Skills: Kyndryl boasts unparalleled expertise in managing mainframes, standing as the top service provider with over 80 years of experience overseeing more than 22,000 subsystems, handling 6.2 million MIPS, and orchestrating over 100 million batch jobs daily. This vast experience accounts for 61% of IBM Z MIPS in the service provider market. Beyond mainframes, Kyndryl has over three decades of expertise in designing, building, and maintaining mission-critical IT environments, with capabilities extending to the AWS cloud. The depth of skill within Kyndryl is evidenced by its workforce, which includes over 7,500 mainframe experts and more than 8,000 AWS Practitioners, who together hold over 10,200 AWS certifications and 6,000+ AWS accreditations, highlighting Kyndryl's deep-rooted and broad technical expertise.

Accomplish: Kyndryl Cloud Native Services (KCNS) is pivotal in swiftly enabling AWS Mainframe modernization services for clients, incorporating necessary compliance safeguards and providing the requisite AWS service components for a refactored application. Following deployment, the Resource Manager for Kyndryl (RM4K) plays a vital role in collecting application metrics and channelling this information to both KCNS and Kyndryl Bridge. This integration allows Site Reliability Engineering (SRE) teams to effectively pinpoint and address any system discrepancies. Kyndryl Bridge enhances this ecosystem by offering a centralized dashboard that consolidates all customer environment data, drawing from various sources, including CloudWatch and RM4K, to generate insightful analytics for clients. These insights, coupled with the capabilities of KCNS, equip our Kyndryl teams with the tools to efficiently manage and automate everyday operations, ensuring the maintenance of a compliant operating framework.

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Support

Customer Support: Support | Kyndryl Kyndryl provides a 24 x 7 call center to support your needs. All requests are tracked and responded to within pre-defined service levels.