IT Operations Score Card by DXC Technology+AirTrack

By: DXC Connect Pty Ltd

Gain visibility into the health and operational governance of your IT environment with the DXC IT Operations Score Card. A rapid assessment that highlights gaps in Coverage, Quality and Effectiveness of IT Operational toolsets. 5 data sources, 5 days and 40+ data points to help you optimise your environment.

Overview

AirTrack’s unique data aggregation & cross-referencing solution ingests multiple system and tool data sources across all delivery towers (Service Manager, Device Management, Cyber, Cloud and Networks). AirTrack cross references those data sources to validate breadth, depth & quality of delivery. The cross reference query process exposes gaps in the IT Operations environment enabling delivery teams with actionable data to improve Quality of Delivery. AirTrack sits in the Gartner CAASM (Cyber Asset Attack Surface Management) space which means you can’t secure what you can’t see and are considered leaders.

Sold by	DXC Connect Pty Ltd
Categories	Data Analytics Data Governance Assessments
Fulfillment method	Professional Services

Quality of Delivery: Easily see how well each delivery tower is being managed in terms of Data Quality across IT Operational tools and coverage of technology in the environment.
Security Governance: Expose the inefficiently managed devices in the environment which are not patched, not supported, not visible in all appropriate systems, resulting in significant operational and financial risk.
Asset Management: Trustworthy Data Matters!! Get a true baseline of the unique and active objects within your IT Operations environment. Enable data quality clean up across all data sources in line with ISO 19770 / ISO 27001.

Pricing Information

Support

AirTrack will be hosted in the customers environment (Cloud or On-Premise), as such the Customer will be responsible for provision of infrastructure.

As the solution will be fully hosted within the Customer organisation, it will be subject to the existing policy regarding security and data movement.

The Customer is responsible for providing access for DXC to the AirTrack instance for the duration of the engagement. This will be via an approved remote access method that allows screen sharing and monitored remote control.

AirTrack will be licenced for one month after completion of the assessment. During this time, Customer will be able to access the aggregated data and visualisations from the ingested data sources.

Any variations to these conditions, may incur additional charge/effort.