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Overview

Consider ongoing support and optimization of databases on Amazon RDS if you need:

  • Performance optimization: we help enhance the performance of your databases on Amazon RDS by fine-tuning configurations, optimizing queries, and implementing best practices to ensure efficient operation and faster response times.
  • Scalability planning: our service assists in planning and implementing scalable solutions for your databases, enabling them to handle increased workloads and growing data volumes without sacrificing performance.
  • Security and compliance: we conduct regular security audits and implement robust security measures to protect sensitive data stored in Amazon RDS databases, ensuring compliance with industry regulations and best practices.
  • Backup and recovery management: by setting up automated backup routines and implementing reliable recovery mechanisms, we help safeguard your data against potential loss or corruption, minimizing downtime and data loss risks.
  • Cost optimization: we work with you to optimize database configurations and resource utilization on Amazon RDS, helping you reduce operational costs while maintaining optimal performance levels.

This service is suitable for:

  • Small and medium-sized businesses that rely on Amazon RDS for their database hosting needs and are looking for expert support to optimize performance, enhance security, and manage costs effectively.
  • Companies in the digital marketing, software development, or IT services sectors that manage databases on Amazon RDS for their clients and seek specialized support to ensure optimal performance and reliability.
  • Businesses operating e-commerce platforms or online retail stores that store customer data and transaction information in Amazon RDS databases and require robust security measures and scalable solutions to support their growth.
  • Fintech firms, healthcare providers, and other regulated industries that store sensitive data in Amazon RDS databases and must adhere to strict data security and compliance standards.
  • Large enterprises with complex database environments hosted on Amazon RDS, seeking tailored support to optimize performance, streamline operations, and ensure high availability for mission-critical applications and services.

Customer Engagement and Project Delivery:

Initial consultation

We conduct an in-depth consultation with the customer to understand their specific database requirements, performance goals, and pain points, needs, and business objectives.

Customized support plan development

We develop a customized support and optimization plan that outlines the specific activities and milestones involved in improving the performance of the customer's databases on Amazon RDS. The plan is presented to the customer for review and discussion, with necessary adjustments made to align with their needs before finalizing the service agreement.

Implementation and execution

Our team implements the agreed-upon support plan, proactively addressing performance issues, optimizing database configurations, and enhancing security measures to ensure the smooth operation of the customer's databases on Amazon RDS.

Ongoing monitoring and maintenance

We provide continuous monitoring and perform regular maintenance tasks, such as software updates, security patching, and backup management, are performed to keep the databases running smoothly and securely.

Proactive support and issue resolution

Our team addresses potential issues before they impact the customer's database performance. In the event of any emergencies, we are available to provide assistance and resolution to ensure the continuity of the customer's database operations.

Communication and reporting

We maintain open communication channels with the customer throughout the engagement, providing regular updates on the status of their databases, performance improvements achieved, and any recommendations for further optimization.

What our clients say

"IT-Magic showed their deep expertise in optimizing databases hosted on Amazon RDS. Due to their proactive and result-oriented approach the performance and reliability of our databases have improved significantly. The team has always been responsive and helpful. We sincerely appreciate our cooperation with IT-Magic.”

CTO, NDA

Sold by IT-Magic (Full-Cycle AWS Services)
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

It is possible to choose on-demand support or a subscription plan that are paid extra. All requests for support from the company’s customers can be discussed with the team. Non-IT-Magic clients should contact dir@itmagic.pro for inquiries.