Intelligent Document Automation and Discovery Business Case Assessment

Nobody likes paperwork! Processing of document information is expensive, labor intensive, error prone, and demoralizing to knowledge workers. IDC estimates 60% of enterprise information is trapped in siloed, unstructured documents. It is estimated that knowledge workers spend 25% of their time looking for information. Intelligent Document Processing helps customers speed up their paper (or digital file) business processes and reduce costs. Across lending, insurance, healthcare/life science, legal, natural resources, and manufacturing industries, customers need to process millions of documents per year in the course of their business. For customers who process millions of documents, this is a critical aspect to the end-customer experience and a top digital transformation priority. Because of the varied formats, most firms manually process documents such as W2s, claims, IDs, new customer forms, invoices, legal contracts, or use brittle legacy OCR (Optical Character Recognition) solutions which are time consuming, error prone, and costly. Intelligent document processing empowers customers to improve accuracy, process documents faster, save money, and shift resources to higher value tasks.

In an implementation at Amazon, the results for AWS were 80% reduced effort with improved root cause analysis to dive deeper and improved employee engagement.

In this 1-2 week assessment, businesses:

1. Prioritize where to start
2. Business case rationale
3. Scope implementation options to accelerate outcomes