Sold by: CloudHesive
CloudHesive Connect QuickStart For AWS is designed to accelerate organizations with deploying AWS Connect with a simple and efficient implementation strategy.
CloudHesive was a launch partner for Connect and has implemented over 100 Connect projects since its inception in 2018.
Sold by: CloudHesive
Overview
AWS Connect QuickStart for AWS from CloudHesive accelerates enterprises deploying AWS Connect. CloudHesive has worked with a number of BPO’s and Contact Centers to leverage Amazon Connect with the Amazon WorkSpaces product to enable a work at home “Call Center in a Box” service to easily build and deploy agents in days to weeks.
Proven Amazon Connect Experience • CloudHesive is an Amazon Web Services Premier Partner(one of 50+ in US) with deep expertise in Amazon Connect. • CloudHesive was a launch partner for Connect and has implemented over 100 Connect projects since its inception in 2018. • CloudHesive has implemented Amazon Connect with Salesforce, ServiceNow and legacy CRM systems.
Enterprise Contact Center and BPO Experience • CloudHesive is led by a management team with a wide array of contact center experience, including CIO/CTO’s at large BPO’s, SaaS providers and Fortune 500 companies. • Our team has worked in contact center environments at customers like, Altria, Apple, Avaya, Barnes and Noble, Carnival, Florida Power and Light, GEICO, Marriott, Continuum Global and SMS Assist(BPOs).
Our Connect Solutions include taking security challenges off your plate, so you can better manage risks and focus on achieving your business objectives.
What Sets CloudHesive Apart: We’re an expert team of obsessed cloud professionals providing a unique combination of services, support, and software that converge to deliver a premiere experience. We are passionate about reducing the challenges our customers face building and operating today’s cloud-based mission-critical systems. • CloudHesive is an AWS Premier Tier partner with more than 100+ individual Certifications, 163 individual, and 8 AWS Competencies • In-House Software Development and our Centricty platform of SaaS applications designed to enhance and extend AWS Connect. • Investment in Staff Professional Development • Extensive Contact Center Experience
Highlights
- Our team of certified AWS experts has designed and implemented hundreds of AWS Connect environments for enterprise customers across industries. CloudHesive AWS Connect turnkey solutions include (at rest and in flight) Governance and Compliance as part of the solution
- CloudHesive can on-board AWS Connect quickly and safely. CloudHesive has demonstrated the capabilities necessary to design, build, migrate and manage complex AWS environments at scale for enterprise clients. Skilled in Connect as well as Amazon Personalize, Transcribe and Contact Lens AI/ML platforms
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