Sold by: Insider
Deployed on AWS
Customer Data Platform, Personalisation Engine, Omni Channel Journey Builder
Overview
Insider help create individualized cross-channel customer experiences and journeys for B2C enterprises. Insider enables digital marketers to connect customer data across all channels, intelligently segment customers for hyper personalization, and reach out to them with the most relevant content. Our AI capabilities help you predict customers' behaviour and personalize your offering with high ROI. Our channel capabilities include App, Web, Push Notifications, Email, SMS, WhatsApp, Conversational Commerce, Line, TikTok, Facebook Ads, Google Ads and many others. Enterprise data sources include Salesforce CRM, Dynamics 365, Snowflake, DataBricks, Apache Kafka, CSAT, Google Analytics, Oracle etc.
Please contact Insider at sales@useinsider.com for further details.
Highlights
- Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
0-50K | Monthly Tracked Active User Amount: 0-50K | $950.00 |
Vendor refund policy
Please contact Insider
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Customer Data Unification
Cross-channel data integration from multiple enterprise data sources including CRM, analytics, and streaming platforms
AI-Powered Prediction
Machine learning algorithms for predicting customer behavior and enabling hyper-personalized experiences
Omni-Channel Engagement
Multichannel communication capabilities spanning web, mobile app, push notifications, email, SMS, and social media platforms
Customer Segmentation
Intelligent customer segmentation using advanced analytics for targeted personalization
Journey Orchestration
Automated customer journey builder with real-time personalization across different digital touchpoints
Multi-Channel Communication
Supports engagement across email, SMS, in-app messages, web push notifications, and multiple communication channels
Customer Journey Orchestration
Provides intuitive journey design capabilities for creating seamless and consistent user lifecycle experiences
Marketing Analytics
Offers comprehensive analytics and reporting tools for tracking campaign performance and user behavior metrics
AI-Powered Personalization
Utilizes artificial intelligence capabilities to predict user behavior and enable contextually relevant engagement
Customer Data Platform
Enables aggregation, segmentation, and targeting of customer data for personalized marketing automation
Customer Analytics
Advanced behavioral analysis and insights generation for customer data
Multi-Channel Engagement
Unified communication across web, mobile, and email platforms
AI-Powered Personalization
Machine learning algorithms for creating tailored customer experiences
Real-Time Data Processing
Instant customer behavior tracking and engagement response mechanisms
Standard contract
No
Customer reviews
0 ratings
0 AWS reviews
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1185 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Iva N.
Exceeding expectations
Reviewed on Oct 02, 2025
Review provided by G2
What do you like best about the product?
The product is great, and my favourite part is the support. Fantastic support throughout the implementation process as well as after from our Customer Success Manager.
What do you dislike about the product?
It took a while to get used to the platform and figure out how it all works. It doesn't make it easier that our platform is custom made and very complex as well. It took a while to set up, but now we are up and running and see months of solid data, it's great.
What problems is the product solving and how is that benefiting you?
It's bringing personalisation into our ecomm website so customers see what is relevant to them.
Sean T.
Insider helps businesses effectively reach users at different levels to achieve marketing goals.
Reviewed on Sep 30, 2025
Review provided by G2
What do you like best about the product?
Diverse customer outreach methods and detailed customization features.
What do you dislike about the product?
Ultimately, cross-country cultural differences remain a significant challenge. Even when marketing needs are alike, the Insider platform can still result in communication gaps as marketing campaigns extend across various countries.
What problems is the product solving and how is that benefiting you?
For businesses with little to no marketing data foundation or a weak one, Insider provides a quick way to get into digital outreach.
Mücahit .
Creating tailored experiences for every customer is effortless
Reviewed on Sep 29, 2025
Review provided by G2
What do you like best about the product?
The ease of creating customized customer journeys has increased significantly.
What do you dislike about the product?
No big issues--only that onboarding could be more streamlined.
What problems is the product solving and how is that benefiting you?
Enhancing engagement through text and email has been a valuable service provided by Insider. Automated journeys built with Architect allow us to increase conversions and reinforce customer loyalty.
Nurhayat K.
Powerful Marketing tool to increase lead generation and strong ROI.
Reviewed on Sep 29, 2025
Review provided by G2
What do you like best about the product?
Insider helps us connect with our customers and makes us possible to follow our Revenue increase.
What do you dislike about the product?
InOne panel is fast but at some nights it is a little bit laggy.
What problems is the product solving and how is that benefiting you?
Insider helps us to obtain leads through SMS and WhatsApp communications, create a community and strenghten customer loyalty.
Hürkal .
Using Insider to transform our mobile app
Reviewed on Sep 29, 2025
Review provided by G2
What do you like best about the product?
Easy integration with our existing app environment
Highly personalized in-app journeys for users
Real-time engagement tools that boost retention
Simple UI/UX for managing campaigns
Strong support and guidance from the Insider team
Highly personalized in-app journeys for users
Real-time engagement tools that boost retention
Simple UI/UX for managing campaigns
Strong support and guidance from the Insider team
What do you dislike about the product?
Sometimes setting up more advanced in-app campaigns can take extra time
What problems is the product solving and how is that benefiting you?
Building personalized journeys that drive mobile app engagement
Creating seamless onboarding for new users
Increasing app stickiness with real-time targeting
Providing better retention strategies to reduce churn
Improving overall mobile customer experience with data-driven insights
Creating seamless onboarding for new users
Increasing app stickiness with real-time targeting
Providing better retention strategies to reduce churn
Improving overall mobile customer experience with data-driven insights