The insurance industry finds itself facing a new era as ground-breaking technologies create new opportunities for growth and transformation. These technologies combined with the increasing needs of digital customers present insurers with numerous challenges and Mphasis Life Insurance Digital Agency (LIDA) addresses the below key points

1. Secured Access for Agents
   

2. Clear CTAs and Primary navigation menu with critical information
   

3. Links and access to resources and tools to expedite decision making
   

4. Alerts for important events that need to be actioned upon and Role defined Workflows
   

5. Quote Management through digital agency solution 
   

• LIDA Solution supports Life and Annuities business specific to North America Region – with data model designed to accommodate other regions & lines of business as a part of future implementations.
• L&A Advisor (Agent) will be the user who has the capability to retrieve illustrations (quote analysis), L&A Products, L&A policies & coverages, underwriting decisions on prospects / policies, Agents Incentives and Commissions details, Claims details, etc. which are part of the core PAS interfaced to the solution
• Perform as many agent specific transactions with as few keystrokes as possible – The current solution (Phase-1) will have Login. Agent Dashboard, Policy Illustration and e-Application.Flexibility for supporting electronic delivery of documents

F2B View of LIDA:

1. Engagement Layer -- eAPP, illustrations, Agent Analytics like Policies, Agent commissions & Incentives,Claim Insights etc
2. Intelligent Layer -- User Authentication, Security, Quote generation, Rate engines, etc
3. Core Systems -- Policy Admin, Agent Management ,Rating & Billing, Claims, Underwriting

Features of LIDA :

1. User Management & Authentication
2. Module Driven approach for commission and Incentive calculations
3. Dashboard Representation of Agent , Policy Information, claims, Incentives and Commission reports
4. Sales Tools (Quote Generation)