A secure and comprehensive enterprise remote support solution that helps system administrators and IT help desk technicians to remotely access and troubleshoot computers anywhere on the globe. Remote Access Plus lets you tap into Windows, Mac and Linux computers and resolve troubleshooting requests at the click of your mouse.

Remote Access Plus comes packed with,

• Advanced remote control that gives you granular control over your network computers and lets you connect to specific users, reconnects on reboot, and more.
  
  
• Collaborative remote sessions to troubleshoot with unified efforts.
  
  
• Ability to monitor users by shadowing remote sessions.
  
  
• Role based access control to prevent users from accessing information elevated to their privilege.
  Audit ready and real time reporting.
  
  

Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run compatible Windows-based solutions on AWS' high-performance, reliable, cost-effective, cloud computing platform.