Looking to enhance your digital lending experience with real-time processing and automation? Do you want to increase customer satisfaction through reduced approval times and improve your operational efficiency? Thoughtworks can help you get started with a two-day strategy workshop.

Thoughtworks’ team will leverage their expertise building lending solutions with AWS Cloud, to help you envision your omnipresent digital lending platform. During this engagement Thoughtworks will collaborate with you and your stakeholders to identify and prioritize high-impact opportunities to transform your credit services. By the end of the workshop you’ll have a plan to build your modern digital lending platform on AWS Cloud.

Sample agenda

Here’s what you can expect during this workshop:

• Review lending product journeys, processes, and system capabilities by combining industry insights with your team’s expertise and your business vision.
• Use a lean value tree to identify and assess key lending origination use cases.
• Rank the identified use cases and articulate their value.
• Build a high-level execution plan and define the delivery team structure.

Deliverables

At the end of the two-day workshop, you’ll come away with the following artifacts:

• Potential use cases: A valuable list of use cases to address with your omnipresent digital lending platform.
• Prioritized use case: The first credit origination use case to address using your modernized lending platform, so you can prove the value of your strategy.
• Metrics and KPIs: A framework to measure the effectiveness of your lending platform and the efficiency of your software delivery process.
• Delivery proposal: A recommended team structure and plan to deliver your new digital lending platform.

Applicable areas

Choose Thoughtworks’ strategy workshop if you want to build an omnipresent digital lending platform that offers the following benefits:

• Improved customer service through a seamless, hassle-free lending experience with real-time processing and automated services.
• Reduced approval times from days to minutes by leveraging real-time data analytics and automated workflows.
• Efficient cost/ income ratio driven by higher conversion, lower drop-off and improved straight-through processing (STP) rates, and lower distribution expenses and customer acquisition costs.
• Increased operational efficiency leveraging AWS Cloud, its high up-time and resilience, and modern, microservices-based architecture. Innovation agility through a modern architecture that enables you to be responsive to the needs of your customers, market and regulators.

Applicable AWS products and services

During this engagement Thoughtworks will advise you on AWS products and services such as Amazon Sagemaker, AWS Lambda, AWS Glue, Amazon Kinesis, Amazon RDS, AWS Step Functions, AWS Amplify, Amazon API Gateway, Amazon DynamoDB that you can employ to build your digital lending platform.