Morfix Insights AI Agent, Your customer service and sales optimizer smart agent.
The Morfix Insights AI Agent product allows analyzing and querying the corporate database in free text and receiving an answer with a link to the source.
Morfix Insights AI Agent combines Hebrew, English, and Arabic comprehension abilities at the highest level, smart indexing of the information, RAG technologies, and Gen AI models.
Morfix Insights AI Agent has self-learning and correction capabilities that assure reliable answers.
When a question requires completion or more information, the system will ask follow-up questions for clarification.
Morfix Insights AI Agent enables analysis, classification, and insights extraction from unstructured textual information, automatic filtering of offensive content, automatic tagging, entity extraction, sentiment analysis, and classification for different topics.
Advantages
The most reliable multilingual agent. Compatible with on-premises and SaaS installations.
Customized using predefined company data.
Tailored responses based on company profile.
Accepts data from any source (voice, text, web).
Multi-layered solution using diverse models and LLMs.
Instant 24/7 responses, and unlimited inquiries.
Direct routing to the appropriate human agents.