Overview
Wolken IT Service management allows you to stay on top of business functions by modernizing the way you manage and deliver service to your users through a single cloud platform.
Drive transparency, swift response times, and enhanced agent efficiencies with AI-enabled process.
Embrace constant evolution with our Change Request Management Solution. Wolken enables swift and easy change to your IT framework.
Take control of your IT service structure by gaining a holistic view of your configuration item lifecycle events and syncing CI changes to service request numbers while building a more effective CMDB architecture.
Take problem solving to the next level with a module that not only routes issues to a specialized agent but buckets similar occurrences, eliminates recurrences and consequently minimizes the impact of incidents while equipping your agents with data rapidly.
Highlights
- Wolkens IT Service management allows you to stay on top of business functions by modernizing the way you manage and deliver service to your users through a single cloud platform.
Details
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Analyst / Engineer | Billing is based on Number of Analyst/Engineer per year | $500.00 |
Vendor refund policy
No Refund
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
It is very user friendly and very relevant to the Bussiness
Very healpful to resolve the Customer Complaints ontime.
Based upon customer query we will give best service to our clients.
SaaS based product and available on Opex model.
The most user friendly and easy to navigate ServiceDesk !
Great solution for a wide variety of business problems
Level of customer service you will receive
There are no issues that I came across
Connect Dev,it ops and business teams in1 platform
Deliver great services experience across teams fast