Overview
"Seamless integration with Cherwell Service Management and AWS Connect provides: • Screenpop to the Cherwell Ticket or to a Search menu • Attach customer contact records to the case notes. • Self-service for customers via Chatbot or IVR • Live chat embedded on the Cherwell End-User Portal • No required maintenance charges • Improve agent productivity by empowering agents to be more proactive"
| Sold by | A&T Systems, Inc. |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Dedicated design, pre and post deployment support.