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Overview

It’s no longer enough to just “be in the cloud.” Today businesses are under pressure to use cloud technologies to solve strategic problems, build new revenue streams, and decrease costs. With the pace of innovation accelerating like never before, they need to transform how they operate in the cloud — to evolve to cloud native. As organizations pursue this evolution, they need more than just support. They need help understanding how to scale their IT organization in an agile world, how to transform their environments, how to streamline their operating models. As IT organizations break down the traditional build and operate barriers and open up new possibilities to accelerate innovation — they need more than the traditional MSP models constrained to fit inside the boundaries of the past.

A Modern, Highly Collaborative Support Model Built for the New World

Rackspace Elastic Engineering provides your business access to a pod of cloud engineers who work as an extension of your team to shape your outcomes as you evolve to cloud native. No tickets, no SLAs to check — just work directly with your pod of multidisciplinary and highly skilled cloud experts as you would your own team. You’ll always work with the same dedicated pod and resources, accessed in flexible and easy to manage hours-based tiers each month. Work collaboratively to set sprint-based projects and long-term goals that move your cloud environments and results forward. Elastic Engineering supports a broad range of cloud services including building, migrating, optimizing and managing your cloud environments across AWS, GCP and Azure.

  • “Do with” Approach: Our Elastic Engineering Pod works in an agile, sprint based model right alongside your team
  • Consistent Team: No matter which tier of hours you use each month, you’ll always work with the same pod that knows you, your environment and your business.
  • Flexible, Tiered Pricing: Purchase ‘fractional access’ to your pod via straightforward hours-based tiers and scale up and down monthly should your business needs change
  • Multi-faceted skill sets: The Elastic Engineering Pod consists of an engagement manager, architects and engineers working together as one unit.
  • Accelerators: Rackspace Technology creates platform tools and frameworks that can be used across all teams, so every customer benefits from the collective knowledge of all our pods.
Sold by Rackspace Technology
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Fulfillment method Professional Services

Pricing Information

Dimension Cost
Tier Standard (50 Hours) Contact seller for rate
Tier 1 (80 Hours) Contact seller for rate
Tier 2 (130 Hours) Contact seller for rate
Tier 3 (270 Hours) Contact seller for rate
Tier 4 (400 Hours) Contact seller for rate
Tier 5 (540 Hours) Contact seller for rate
Tier 6 (680 Hours) Contact seller for rate
Tier 7 (810 Hours) Contact seller for rate
Tier 8 (1100 Hours) Contact seller for rate

Support

Fanatical Experience™ Experts on your side, doing what it takes to get the job done right. From first consultation to daily operations, Rackspace combines the power of always-on service with best-in-class tools and automation to deliver technology when and how you need it.