AllCloud Engage - Managed Solutions
By:
AllCloud
The AllCloud Managed Solutions offering enables customers to rely on AllCloud to continuously maintain, enhance and support the previously deployed AllCloud solutions, at a lower cost than self-maintaining them. All this without the burden of maintaining specialization for the continuous maintenance of these DevOps tools artifacts.
Overview
AllCloud Engage - Managed Solutions
AllCloud Managed Solutions offering provides customers unlimited access to the entire AllCloud Solutions Factory portfolio, which includes foundational, operational, and workload-related deployment blueprints for application and data management needs.
Our production ready Solutions and Blueprints come with a maintenance package, commitment to bug fixes, patching, continuous updates, and ongoing enhancements. Plus a bundle of professional support, SLAs, and training to maximize the value you receive from AllCloud and to speed up and simplify your journey to the cloud and your day-2 operations.
Key Benefits:
- Access to all Solutions Factory solutions.
- Continuous solutions updates.
- Bug fixes.
- Monthly updates to enhance and deliver continuous additional value.
- Training and support to help embrace self-service.
- The ability to leverage economies of scale.
- Reduction in the cost of ownership compared to custom or homegrown software.
- Cost saving due to maintaining the automation yourself vs. buying support.
The Service Includes:
1. Maintenance package
- Bug fixes
- Continues updates to stay current
- Continues enhancements and improvements
2. Support bundle
- Next-day SLA Support for critical issues
- Professional support
- Solutions rollout planning
- Managed updates
3. Training bundle
- Online training and knowledge base
- Remote Instructor-led training (for Advanced and Unlimited tiers)
4. Unlimited users
5. Access to all AllCloud's Solutions Factory Solutions and Blueprints
| Sold by | AllCloud |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Support tickets and access to the documentation and knowledgebase of solutions are made via the AllCloud Engage Portal at https://engage.allcloud.io (using Solutions Factory cases) or through our concierge service (Customer’s Success Manager or CSDM).