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    OneSignal

     Info
    Sold by: OneSignal 
    Omni-Channel Customer Engagement Platform

    Overview

    OneSignal is the market-leading customer engagement solution, powering customer journeys across push notifications, in-app messaging, SMS, and email. This powerful and easy-to-use omnichannel platform enables over a million businesses to deliver 12 billion messages daily. In just 15 minutes, companies can integrate OneSignal into their app and website to start sending messages through any channel.

    OneSignal is a G2 Leader in Marketing Automation Software, with offices and customers globally. See why customers love OneSignal: https://www.g2.com/products/onesignal/reviews 

    Contact us to learn more about OneSignal and our custom pricing.

    Highlights

    • Mobile and Web Push Notifications, Email, SMS & In-App Messaging to drive engaged and loyal customers.
    • Seamlessly create and automate User Journeys across all channels.
    • Display custom app experiences with real-time updates via Live Activities.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Custom
    Unlimited Contacts & API Access; 20+ Journeys; Custom MAU, Email, SMS
    $12,000.00

    Additional usage costs (9)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Custom volume-based pricing available for Monthly Active Users
    Custom volume-based pricing available for Monthly Active Users
    $0.012
    Custom volume-based pricing available for Email (1000 sends)
    Custom volume-based pricing available for Email (1000 sends)
    $2.00
    Custom volume-based pricing available for Push subscribers (1000 subs)
    Custom volume-based pricing available for Push subscribers (1000 subs)
    $3.00
    Custom volume-based pricing available for Web subs
    Custom volume-based pricing available for Web subs
    $0.004
    Custom volume-based pricing available for Messages (1000 In-App impression)
    Custom volume-based pricing available for In-App Messages (1000 In-App impression)
    $3.00
    Custom volume-based pricing available for SMS segment sent
    Custom volume-based pricing available for SMS segment sent
    $0.03
    Custom volume-based pricing available for Global SMS segment sent
    Custom volume-based pricing available for Global SMS segment sent
    $0.20
    Custom volume-based pricing available for MMS segment sent
    Custom volume-based pricing available for MMS segment sent
    $0.04
    Custom volume-based pricing available for Global MMS segment sent
    Custom volume-based pricing available for Global MMS segment sent
    $0.04

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    OneSignal strives to prioritize customer access to support, with a dedicated team devoted to issue resolution, product usage, and setup requests. OneSignal provides first-class technical support through email and chat services that aim to answer every customer request within 24 hours.
    https://onesignal.com/contact 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    25
    In CRM
    Top
    10
    In Text, Sales & Marketing, Contact Center

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
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    0 reviews
    Insufficient data
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    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Messaging Channels
    "Supports multiple communication channels including push notifications, in-app messaging, SMS, and email"
    Message Automation
    "Enables creation and automation of user journeys across different communication channels"
    Real-time Messaging
    "Provides live activity updates and real-time custom app experiences"
    Integration Speed
    "Offers rapid integration capability with minimal setup time of approximately 15 minutes"
    Scalability
    "Capable of delivering billions of messages daily across multiple platforms and applications"
    Customer Analytics
    Advanced behavioral analysis and insights generation for customer data
    Multi-Channel Engagement
    Unified communication across web, mobile, and email platforms
    AI-Powered Personalization
    Machine learning algorithms for creating tailored customer experiences
    Real-Time Data Processing
    Instant customer behavior tracking and engagement response mechanisms
    Messaging Channels
    "Supports multiple messaging channels including SMS, WhatsApp, RCS, Instagram, Web, and App communication"
    Carrier Network Coverage
    "Direct carrier connections across 200+ countries with 95% OTP delivery success rate within 10 seconds"
    Language Support
    "Comprehensive support for Unicode and regional language messaging"
    Communication Automation
    "AI-powered two-way interaction capabilities with industry-trained conversational agents"
    Delivery Optimization
    "Robust prioritization and fallback system designed to handle peak message loads with high reliability"

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
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    0 AWS reviews
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    1052 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Rahul A.

    Effortless Push Notifications with Powerful Features and Seamless Integration

    Reviewed on Oct 25, 2025
    Review provided by G2
    What do you like best about the product?
    Onesignal is great for sending push notifications quickly and effectively. Its best features include realtime notifications, audience segmentation, A/B testing, Automation and many more. It is easy to use and integrate with other apps.
    What do you dislike about the product?
    It operates smoothly and consistently delivers on time, so at this point, I don't have any features that I dislike.
    What problems is the product solving and how is that benefiting you?
    It helps me send instant updates and reminders to users about offers, reports and bookings. It improves engagement, Increases repeat visits and keeps customer well informed about offers and deals.

    Best notification system

    Reviewed on Oct 25, 2025
    Review provided by G2
    What do you like best about the product?
    It's fast and easy to use. I send notifications concerning promotions and offers and it's with no doubt the best I have came across
    What do you dislike about the product?
    At first I thought the site loaded sluggishly but I figured that it was my network . I really like the system
    What problems is the product solving and how is that benefiting you?
    Sending prompt promotional offers and reminders to my users

    Using OneSignalhas been a smooth and effective way to send notification and keep my audience engaged

    Reviewed on Oct 23, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about OneSignal is how easy it is to set up and send notifications across different platforms, with clear analytics that show how users engage in real time.
    What do you dislike about the product?
    The only downside is that some advanced features are locked behind paid plans.
    What problems is the product solving and how is that benefiting you?
    OneSignal solves the problem of manually reaching users by automating push notifications with ready-made template and AI-generated text, helping me save time and keep my audience engaged effortlessly.
    Entertainment

    OneSignal has become a must have tool

    Reviewed on Oct 20, 2025
    Review provided by G2
    What do you like best about the product?
    I can’t imagine working without. I’m not a marketing expert, but with their automation and targeting features. I can send updates, reminders, and new content announcements in minutes and the best part is seeing users actually come back after getting a message.
    What do you dislike about the product?
    Can’t think of anything. It’s reliable, fast, and fits perfectly into my workflow.
    What problems is the product solving and how is that benefiting you?
    It’s solved my biggest challenge as an indie dev... keeping users engaged.
    Abha S.

    Seemless and effective notification tool for better user engagement.

    Reviewed on Oct 17, 2025
    Review provided by G2
    What do you like best about the product?
    Onesignal make it super easy to send push notifiction and reach user instantly. The setup is quick and the dashbaord is very user friendly. It supports web, Mobile and Email Marketing in one place. It also features automation, audience segmentation and real time analytics to help engage users.
    What do you dislike about the product?
    Onesignal runs smoothly delivery notififation on time, So that it works as expected.
    What problems is the product solving and how is that benefiting you?
    It helps me send instant updates about newly launched tests / package, Offers and deals notification to user's and visitors. It keeps customer informed, Increases repeat visit and saves time by automating communication instead of spending huge on marketing.
    View all reviews