Sold by: OneSignalÂ
Omni-Channel Customer Engagement Platform
Overview
OneSignal is the market-leading customer engagement solution, powering customer journeys across push notifications, in-app messaging, SMS, and email. This powerful and easy-to-use omnichannel platform enables over a million businesses to deliver 12 billion messages daily. In just 15 minutes, companies can integrate OneSignal into their app and website to start sending messages through any channel.
OneSignal is a G2 Leader in Marketing Automation Software, with offices and customers globally. See why customers love OneSignal: https://www.g2.com/products/onesignal/reviewsÂ
Contact us to learn more about OneSignal and our custom pricing.
Highlights
- Mobile and Web Push Notifications, Email, SMS & In-App Messaging to drive engaged and loyal customers.
- Seamlessly create and automate User Journeys across all channels.
- Display custom app experiences with real-time updates via Live Activities.
Details
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Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Custom | Unlimited Contacts & API Access; 20+ Journeys; Custom MAU, Email, SMS | $12,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Custom volume-based pricing available for Monthly Active Users | Custom volume-based pricing available for Monthly Active Users | $0.012 |
Custom volume-based pricing available for Email (1000 sends) | Custom volume-based pricing available for Email (1000 sends) | $2.00 |
Custom volume-based pricing available for Push subscribers (1000 subs) | Custom volume-based pricing available for Push subscribers (1000 subs) | $3.00 |
Custom volume-based pricing available for Web subs | Custom volume-based pricing available for Web subs | $0.004 |
Custom volume-based pricing available for Messages (1000 In-App impression) | Custom volume-based pricing available for In-App Messages (1000 In-App impression) | $3.00 |
Custom volume-based pricing available for SMS segment sent | Custom volume-based pricing available for SMS segment sent | $0.03 |
Custom volume-based pricing available for Global SMS segment sent | Custom volume-based pricing available for Global SMS segment sent | $0.20 |
Custom volume-based pricing available for MMS segment sent | Custom volume-based pricing available for MMS segment sent | $0.04 |
Custom volume-based pricing available for Global MMS segment sent | Custom volume-based pricing available for Global MMS segment sent | $0.04 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
OneSignal strives to prioritize customer access to support, with a dedicated team devoted to issue resolution, product usage, and setup requests. OneSignal provides first-class technical support through email and chat services that aim to answer every customer request within 24 hours.
https://onesignal.com/contactÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By OneSignal
By GupShup Inc
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Messaging Channels
"Supports multiple communication channels including push notifications, in-app messaging, SMS, and email"
Message Automation
"Enables creation and automation of user journeys across different communication channels"
Real-time Messaging
"Provides live activity updates and real-time custom app experiences"
Integration Speed
"Offers rapid integration capability with minimal setup time of approximately 15 minutes"
Scalability
"Capable of delivering billions of messages daily across multiple platforms and applications"
Customer Analytics
Advanced behavioral analysis and insights generation for customer data
Multi-Channel Engagement
Unified communication across web, mobile, and email platforms
AI-Powered Personalization
Machine learning algorithms for creating tailored customer experiences
Real-Time Data Processing
Instant customer behavior tracking and engagement response mechanisms
Messaging Channels
"Supports multiple messaging channels including SMS, WhatsApp, RCS, Instagram, Web, and App communication"
Carrier Network Coverage
"Direct carrier connections across 200+ countries with 95% OTP delivery success rate within 10 seconds"
Language Support
"Comprehensive support for Unicode and regional language messaging"
Communication Automation
"AI-powered two-way interaction capabilities with industry-trained conversational agents"
Delivery Optimization
"Robust prioritization and fallback system designed to handle peak message loads with high reliability"
Standard contract
No
Customer reviews
0 ratings
0 AWS reviews
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1033 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Consumer Services
Simple engagement tool
Reviewed on Sep 09, 2025
Review provided by G2
What do you like best about the product?
Honestly, I like how I don’t need to overthink it. Once integrated, it just works. The dashboard is clean, and scheduling notifications is as easy as writing a short post.
What do you dislike about the product?
The core features are strong, I cant complain.
What problems is the product solving and how is that benefiting you?
Daily reminders, engagement campaigns, and feature updates for our app users.
VERY happy with OneSignal!
Reviewed on Sep 09, 2025
Review provided by G2
What do you like best about the product?
I like how easy the interface is to navigate, everything is easy to find and the on demand support and even the AI support responses are fantastic. I've never had to wait to get the support I need. It's a big deal to be able to continue moving things forward versus getting stuck and having to wait.
What do you dislike about the product?
Haven't found anything I dislike about OneSignal. It's a bit of a learning curve if you're brand new but once you get the hang of it, it's super easy.
What problems is the product solving and how is that benefiting you?
We use OneSignal for transactional emails for the custom app that we've built. It was very quick and easy to build out the templates that we sync up to our app.
Higher Education
Reliable notifications
Reviewed on Sep 06, 2025
Review provided by G2
What do you like best about the product?
What I like most is how little maintenance it needs once set up. I integrated it with my iOS app, and it just works pushes go out reliably, and the targeting options are clear enough that I can send different types of alerts to students versus teachers
What do you dislike about the product?
The only downside for me is that some of the deeper customization (like really tailored notification styles) takes extra development work. Also, the pricing can add up if you scale quickly, but for where I am now, it’s been worth it.
What problems is the product solving and how is that benefiting you?
Before OneSignal, it was hard to keep students engaged with app content after the first download. Now I can send timely reminders, study tips, or updates that keep them coming back.
Health, Wellness and Fitness
Perfect tool to keep my users engaged
Reviewed on Sep 04, 2025
Review provided by G2
What do you like best about the product?
The setup was refreshingly simple. I integrated OneSignal into my Android app without much hassle, and since then, scheduling and sending push campaigns has been smooth. I particularly like how easy it is to segment users by behavior and time zone.While the free plan is generous, some of the advanced automation features are locked behind higher tiers.
What do you dislike about the product?
While the free plan is generous, some of the advanced automation features are locked behind higher tiers.
What problems is the product solving and how is that benefiting you?
Before using OneSignal, I struggled with user retention. Now, consistent daily notifications help bring users back and keep them engaged. It has also saved me a lot of time thanks to scheduling
Information Technology and Services
Keep my users motivated every day
Reviewed on Sep 03, 2025
Review provided by G2
What do you like best about the product?
I run a motivation app, and OneSignal makes it super easy to send daily quotes and reminders to my users. Scheduling pushes in advance saves me a ton of time, and I’ve noticed users come back more often when they get a little push in the morning.
What do you dislike about the product?
It works fine, but a little more design customization for push notifications with visuals would be great.
What problems is the product solving and how is that benefiting you?
Before it was tough to keep people engaged with the app beyond the first week. Now I can reach them directly every day with positive reminders...