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    OneSignal

     Info
    Sold by: OneSignal 
    Omni-Channel Customer Engagement Platform
    4.7

    Overview

    OneSignal is the market-leading customer engagement solution, powering customer journeys across push notifications, in-app messaging, SMS, and email. This powerful and easy-to-use omnichannel platform enables over a million businesses to deliver 12 billion messages daily. In just 15 minutes, companies can integrate OneSignal into their app and website to start sending messages through any channel.

    OneSignal is a G2 Leader in Marketing Automation Software, with offices and customers globally. See why customers love OneSignal: https://www.g2.com/products/onesignal/reviews 

    Contact us to learn more about OneSignal and our custom pricing.

    Highlights

    • Mobile and Web Push Notifications, Email, SMS & In-App Messaging to drive engaged and loyal customers.
    • Seamlessly create and automate User Journeys across all channels.
    • Display custom app experiences with real-time updates via Live Activities.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Custom
    Unlimited Contacts & API Access; 20+ Journeys; Custom MAU, Email, SMS
    $12,000.00

    Additional usage costs (9)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Custom volume-based pricing available for Monthly Active Users
    Custom volume-based pricing available for Monthly Active Users
    $0.012
    Custom volume-based pricing available for Email (1000 sends)
    Custom volume-based pricing available for Email (1000 sends)
    $2.00
    Custom volume-based pricing available for Push subscribers (1000 subs)
    Custom volume-based pricing available for Push subscribers (1000 subs)
    $3.00
    Custom volume-based pricing available for Web subs
    Custom volume-based pricing available for Web subs
    $0.004
    Custom volume-based pricing available for Messages (1000 In-App impression)
    Custom volume-based pricing available for In-App Messages (1000 In-App impression)
    $3.00
    Custom volume-based pricing available for SMS segment sent
    Custom volume-based pricing available for SMS segment sent
    $0.03
    Custom volume-based pricing available for Global SMS segment sent
    Custom volume-based pricing available for Global SMS segment sent
    $0.20
    Custom volume-based pricing available for MMS segment sent
    Custom volume-based pricing available for MMS segment sent
    $0.04
    Custom volume-based pricing available for Global MMS segment sent
    Custom volume-based pricing available for Global MMS segment sent
    $0.04

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    OneSignal strives to prioritize customer access to support, with a dedicated team devoted to issue resolution, product usage, and setup requests. OneSignal provides first-class technical support through email and chat services that aim to answer every customer request within 24 hours.
    https://onesignal.com/contact 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    25
    In CRM
    Top
    10
    In Text, Sales & Marketing, Contact Center

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Messaging Channels
    "Supports multiple communication channels including push notifications, in-app messaging, SMS, and email"
    Message Automation
    "Enables creation and automation of user journeys across different communication channels"
    Real-time Messaging
    "Provides live activity updates and real-time custom app experiences"
    Integration Speed
    "Offers rapid integration capability with minimal setup time of approximately 15 minutes"
    Scalability
    "Capable of delivering billions of messages daily across multiple platforms and applications"
    Customer Analytics
    Advanced behavioral analysis and insights generation for customer data
    Multi-Channel Engagement
    Unified communication across web, mobile, and email platforms
    AI-Powered Personalization
    Machine learning algorithms for creating tailored customer experiences
    Real-Time Data Processing
    Instant customer behavior tracking and engagement response mechanisms
    Messaging Channels
    "Supports multiple messaging channels including SMS, WhatsApp, RCS, Instagram, Web, and App communication"
    Carrier Network Coverage
    "Direct carrier connections across 200+ countries with 95% OTP delivery success rate within 10 seconds"
    Language Support
    "Comprehensive support for Unicode and regional language messaging"
    Communication Automation
    "AI-powered two-way interaction capabilities with industry-trained conversational agents"
    Delivery Optimization
    "Robust prioritization and fallback system designed to handle peak message loads with high reliability"

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    4.7
    1088 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    62%
    34%
    3%
    1%
    0%
    0 AWS reviews
    |
    1088 external reviews
    External reviews are from G2 .

    Exactly what we needed for web push notifications

    Reviewed on Dec 23, 2025
    Review provided by G2
    What do you like best about the product?
    What I like most about OneSignal is how easy it is to get started while still being powerful enough for real projects. The setup is straightforward, even for a static website, and the dashboard is clean and intuitive.

    Sending push notifications is quick, reliable, and doesn’t require constant backend work. For a site that depends on timely updates, this makes a huge difference in user engagement. It feels like a tool built for developers who want things to work without unnecessary complexity.
    What do you dislike about the product?
    So far, there’s nothing major that stands out as a drawback. Most of the features we needed worked as expected, and the setup process was smooth. Any small learning curve was covered well by the documentation, so it didn’t become an issue.
    What problems is the product solving and how is that benefiting you?
    OneSignal solves the problem of reliably reaching users after they leave the website. Without push notifications, important updates like new job posts or announcements can easily be missed.

    By using OneSignal, we’re able to notify users instantly when something new is published, which improves engagement and return visits. It removes the need to build and maintain a complex notification system ourselves, saving time and allowing us to focus more on content and product quality.

    Super and instant delivery

    Reviewed on Dec 15, 2025
    Review provided by G2
    What do you like best about the product?
    i really like the speed it takes to deliver the notifications in time
    What do you dislike about the product?
    well for now i haven't really seen any dislikes. the website was slow but i figured it was my network.
    What problems is the product solving and how is that benefiting you?
    I can now gather all my customers and easily send the notification based on promotions, new prices and new related updates

    this is the most useful system I ever seen in internet for Notification. Thanks Developer team

    Reviewed on Dec 13, 2025
    Review provided by G2
    What do you like best about the product?
    Free and Fastest service over internet I have seen for push notification
    What do you dislike about the product?
    Nothing I have been notice yet. Best of luck for team
    What problems is the product solving and how is that benefiting you?
    Push notification and manage mailing for my apps
    sodik dayo O.

    Greate product and customer support

    Reviewed on Dec 12, 2025
    Review provided by G2
    What do you like best about the product?
    I commend the customer support and ease of use.
    What do you dislike about the product?
    I currently dislike nothing on the OneSignal platform
    What problems is the product solving and how is that benefiting you?
    Mobile Push notification service is one of the best out there and it has helped my business very well.

    Its User friendly i can send Notifications for more than 30k users of my app

    Reviewed on Dec 10, 2025
    Review provided by G2
    What do you like best about the product?
    Its Easy To use and its User Friendly Ui
    What do you dislike about the product?
    Maybe The segments its better if they add a little more options
    What problems is the product solving and how is that benefiting you?
    Because of my app is reaching more users worldwide Onesignal help me To sell and get income.
    View all reviews