OneSignal

What do you like best about the product?

Consolidating our tech stack by replacing three different tools (one for email marketing and communication, one for push notification and one for SMS time to time), with only one, which is OneSignal, is the best move in making our marketing efforts and client communication easier.

What do you dislike about the product?

Sometimes, it can be hard to track how often a single user is messaged across all channels, and that is risking fatigue.

What problems is the product solving and how is that benefiting you?

OneSignal cuts our software costs down significantly by providing an all-in-one platform for use communication. This way, it replaces three different separate tools and combines all needed features in one effective place.

What do you like best about the product?

How swift it is. Plus it's free for all my requirements.

What do you dislike about the product?

I have not experienced any downside but I will be back if I ever did.

What problems is the product solving and how is that benefiting you?

My business deals with delivery riders who require constant notifications on received orders and alerts for bike service.

What do you like best about the product?

Connecting user actions to specific messages works flawlessly once it is configured. That is why we like OneSignal so much.

What do you dislike about the product?

The documentation for setting up data tags can be a bit broad and dense to read through, but that would be minor flaw, if we compare everything else this amazing tool has to offer.

What problems is the product solving and how is that benefiting you?

OneSignal turns passive users into active ones by sending them relevant prompts, news, announcements or deals exactly when they need them.

What do you like best about the product?

Everything is clearly labeled and creating a new message takes just a few clicks. It is really that simple.

What do you dislike about the product?

I wish it had a better native system for managing multiple sub-accounts for different clients.

What problems is the product solving and how is that benefiting you?

OneSignal makes day-to-day operations smooth, allowing anyone on our team to safely draft and send news updates or alerts to our clients. Sometimes, it is a very time-sensitive deal about a new real estate listing, so clients interested in such a property profile need to be informed as soon as possible because they will have to act fast. Because of that, push notifications are the best possible way to reach them all in the shortest possible time and proceed.

What do you like best about the product?

What I like most about OneSignal is how reliable and straightforward it is. The integration process is well documented, and once everything is set up, it works consistently without requiring much maintenance.

I also like that it provides a good set of features without making the platform feel overly complicated. For our use case, especially push notifications, it has been easy to manage and dependable.

What do you dislike about the product?

There isn't much I strongly dislike. The main downside is that some of the more advanced features can take a little time to understand, and the dashboard can feel a bit overwhelming at first because there are so many options.

That said, once you get familiar with the platform, it becomes much easier to use.

What problems is the product solving and how is that benefiting you?

OneSignal helps us manage push notifications in a centralized and reliable way without having to build and maintain the entire notification infrastructure ourselves.

It makes it easier to send updates to users, automate notifications, and manage delivery across different projects. This saves development time and gives us a more consistent way to communicate with users.

What do you like best about the product?

The setup wizard practically holds your hand through the entire integration and initial setup process, so don't worry if you are new.

What do you dislike about the product?

Advanced customization requires diving deep into their API, which isolates non-developers.

What problems is the product solving and how is that benefiting you?

OneSignal got our engagement strategy off the ground instantly, avoiding the need for a lengthy development cycle. It is a really nice and straightforward experience, and the free plan helped us a lot to get a better sense of how everything works and how to interact with our clients, customers, and user base in general, in a better way.

What do you like best about the product?

The software never crashes, and the interface is consistently snappy!

What do you dislike about the product?

They frequently push sales calls and emails on you once your audience grows past a certain volume.

What problems is the product solving and how is that benefiting you?

OneSignal provides peace of mind, simply! We know that our messaging system will always be online when we need it to share some announcements, share new offers or any other piece of information relevant to our users.

What do you like best about the product?

Setting up automated "we miss you" campaigns is incredibly simple, everything is done in a few easy steps.

What do you dislike about the product?

The reporting does not always show direct attribution for revenue or deeper conversions out of the box.

What problems is the product solving and how is that benefiting you?

It acts as an automated safety net, catching dropping users and bringing them back to our platform and to use our service.

What do you like best about the product?

The push notifications are excellent, hats off!

What do you dislike about the product?

I like everything about OneSignal, nothing to complain about

What problems is the product solving and how is that benefiting you?

The push notifications for my web and mobile apps help my clients stay informed

What do you like best about the product?

Setting up iOS and Android notifications simultaneously saves a lot of time.

What do you dislike about the product?

Managing security certificates for different platforms can occasionally be a challenge.

What problems is the product solving and how is that benefiting you?

OneSignal bridges the differences between operating systems, allowing us to focus on the messages rather than the technical delivery.