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    RouteSmart RaaS (Routing as a Service) - Field Service

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    Free Trial
    RouteSmart Routing as a Service (RaaS) creates efficient routing to support your delivery, pick up and service appoint routing requirements. RaaS builds geographically compact, logical and balanced workloads in a fraction of the time it takes other systems to build less efficient routes.
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    RouteSmart RaaS (Routing as a Service) - Field Service

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    Overview

    RouteSmart RaaS provides API-based access to RouteSmart Technologies suite of workload balancing and service order sequencing solvers. Automate daily workload planning for field service technicians through embedding RouteSmart RaaS with existing business systems such as SAP, Oracle CC&B, Hansen, and other field service work order management systems.

    Highlights

    • Automate Field Service Technicians Workload Planning
    • Enable Field Service Technicians to complete more jobs per day.
    • Integrate RaaS with Existing Business systems to enable Route Optimization

    Details

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    RouteSmart RaaS (Routing as a Service) - Field Service

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Per Field Tech
    Route Plan & Optimization p/Tech (up to 25 stops) [5 tech minimum]
    $1,650.00
    Per Meter Reader/Tech
    Route Plan & Optimization p/Tech (unlimited stops) [10 tech minimum]
    $6,600.00

    Vendor refund policy

    Fees paid are non-refundable

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Self-Service: MyRouteSmart (https://www.routesmart.com/client-login ). Requests for support by telephone, email, or self-service should contain detailed information about the problem (hardware platform and peripherals, version of operating system, version of RouteSmart software, and a complete description of steps followed and the exact nature of the issue) to help expedite a solution. RouteSmart Client Services will respond by telephone, email, or through My RouteSmart, most often based on the means of communication used initially by the client. By Phone - Using the numbers above, clients may contact our technical support staff via the phone during standard business hours. Each reported incident is given a unique identification number for referencing and is logged in our call-tracking system. The client will be connected to a technical support representative who will work on the problem until it is resolved. If a representative is unavailable, the call is placed in a queue. The user will be called back by the first available representative. By Self-Service - Clients may access our web-based self-service portal, My RouteSmart (https://www.routesmart.com/client-login ), 24 hours a day and 7 days a week. The following options are available: Search our knowledgebase, Log a support case, View previous support cases, Add a comment or upload a file related to an existing support case support@routesmart.com ; Phone (within the U.S. and Canada): 800.977.7284, option 2; Phone (outside the U.S. and Canada): 410.290.0226, option 2

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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