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    RouteSmart RaaS (Routing as a Service) - Field Service

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    Free Trial
    RouteSmart Routing as a Service (RaaS) creates efficient routing to support your delivery, pick up and service appoint routing requirements. RaaS builds geographically compact, logical and balanced workloads in a fraction of the time it takes other systems to build less efficient routes.

    Overview

    RouteSmart RaaS provides API-based access to RouteSmart Technologies suite of workload balancing and service order sequencing solvers. Automate daily workload planning for field service technicians through embedding RouteSmart RaaS with existing business systems such as SAP, Oracle CC&B, Hansen, and other field service work order management systems.

    Highlights

    • Automate Field Service Technicians Workload Planning
    • Enable Field Service Technicians to complete more jobs per day.
    • Integrate RaaS with Existing Business systems to enable Route Optimization

    Details

    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    RouteSmart RaaS (Routing as a Service) - Field Service

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Per Field Tech
    Route Plan & Optimization p/Tech (up to 25 stops) [5 tech minimum]
    $1,650.00
    Per Meter Reader/Tech
    Route Plan & Optimization p/Tech (unlimited stops) [10 tech minimum]
    $6,600.00

    Vendor refund policy

    Fees paid are non-refundable

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Self-Service: MyRouteSmart (https://www.routesmart.com/client-login ). Requests for support by telephone, email, or self-service should contain detailed information about the problem (hardware platform and peripherals, version of operating system, version of RouteSmart software, and a complete description of steps followed and the exact nature of the issue) to help expedite a solution. RouteSmart Client Services will respond by telephone, email, or through My RouteSmart, most often based on the means of communication used initially by the client. By Phone - Using the numbers above, clients may contact our technical support staff via the phone during standard business hours. Each reported incident is given a unique identification number for referencing and is logged in our call-tracking system. The client will be connected to a technical support representative who will work on the problem until it is resolved. If a representative is unavailable, the call is placed in a queue. The user will be called back by the first available representative. By Self-Service - Clients may access our web-based self-service portal, My RouteSmart (https://www.routesmart.com/client-login ), 24 hours a day and 7 days a week. The following options are available: Search our knowledgebase, Log a support case, View previous support cases, Add a comment or upload a file related to an existing support case support@routesmart.com ; Phone (within the U.S. and Canada): 800.977.7284, option 2; Phone (outside the U.S. and Canada): 410.290.0226, option 2

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Accolades

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    Customer reviews

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    Overview

     Info
    AI generated from product descriptions
    Route Optimization
    Advanced geospatial routing algorithm that creates geographically compact and logically balanced workload routes
    API Integration
    Supports seamless integration with enterprise systems like SAP, Oracle CC&B, and Hansen through API-based access
    Workload Balancing
    Automated solver technology for efficient service order sequencing and workload distribution
    Geospatial Planning
    Generates routing solutions that minimize travel time and maximize geographical efficiency
    Service Order Management
    Automated daily workload planning system for field service technician route assignments
    Urban Data Collection
    Advanced mobile data gathering capabilities including pothole detection, vacant property identification, and municipal infrastructure insights
    Vehicle Tracking
    Automatic Vehicle Location (AVL) GPS tracking with real-time route management and navigation capabilities
    Service Verification
    Automated service confirmation at waste collection locations with digital documentation of service issues and incidents
    Fleet Performance Monitoring
    Comprehensive vehicle and driver performance tracking including safety metrics, driving behavior, hours worked, and miles driven
    Operational Analytics
    Customized reporting and analytics platform for identifying operational inefficiencies and optimizing waste management processes
    Map Rendering
    Advanced web and mobile SDK for creating custom interactive maps with vector and raster tile technologies
    Geocoding Services
    Comprehensive geocoding capabilities including forward, reverse, temporary, permanent, and batch geocoding with address verification
    Navigation Routing
    Multi-modal routing support for walking, cycling, driving, and electric vehicle routes with optimization and travel time analysis
    Data Aggregation
    Real-time location data ingestion from 45,000+ mobile applications and millions of vehicle sensors, combined with 150+ global data sources
    Geospatial APIs
    Diverse set of location-aware APIs including tiling, rendering, search, matrix calculations, and isochrone generation for various industry applications

    Contract

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    Standard contract
    No
    No
    No

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