Custom Enterprise Conversational AI Solution - Chat and Voice Bots

SmartBots offers Generative AI powered purpose-built Chat and Voice Virtual Assistants for enterprise use-cases. Elevate CX and EX with a AI powered assistant providing real-time assistance, automating tasks or improving engagement. With seamless integration, enterprise-ready security and scalability across multiple applications and systems our solution helps you optimize operations.

• API integrations to ticketing, CRM and other enterprise systems
• Omnichannel support (web portal, chat, email, voice, and mobile app)
• Pre-trained templates and workflows for quick deployment
• Multi-lingual support
• Seamless transfer to Live-Agent
• Rich data presentation

The SmartBots Conversational AI solutions stich together the relevant features of Amazon Lex, Amazon Connect, Amazon Polly, Amazon Bedrock, AWS Lambda, Amazon Translate, Amazon Kendra and Amazon Transcribe seamlessly, to give customers a bespoke solution tailored to their unique needs.