Overview
However your Atlassian solution is deployed, Valiantys can meet you where you are helping your Run, Grow and Transform. With Proactive bundled services aimed at maximizing value and Reactive services dealing with Break/Fix Scenarios, Valiantys as a Service is designed to deliver operational and functional excellence for your Atlassian tools.
Companies rely heavily on Atlassian Tooling across your organization but how do you unlock the full value. Also, if it breaks it significantly impacts operations and bottom-line profitability. If it is not optimized it blocks effective operations, causes bottlenecks and impediments reducing competitive advantage and killing fast time to market. The depth and breadth of knowledge needed to know the products and wider ecosystem and what that means to your organization is vast.
Proactive Services Including Regular EBR, Health Review and Advice, Licence Optimization, Change and Problem Management, Best Practice, Whitepapers and News & Views, the Proactive elements aim to support and guide your organization through the minefield of options.
Reactive Services Defined SLA backed Service Catalog with known outcomes for a fixed price (tokens) ensuring your system remains at maximum performance regardless of how you are deployed (Self-Hosted (either Self-Managed or Valiantys-Managed), Valiantys Private Cloud, Atlassian Cloud).
Access All Areas Through Valiantys as a Service you not only get Managed Services solutions but also access to all that Valiantys can offer as an organization. This includes our Consulting Services as well as all ou PRactices including Strategic Advisory, Training, Cloud Migration, Agile at Scale and ITSM.
Transformational Outsourcing Atlassian Cloud is the long term enablement target for all organizations but the path to get there can be complex and certain constraints (business, commercial, compliance etc.) may prevent a migration in the short term. With Valiantys Transformational Outsourcing, we will support your current implemntation (Run), aid you in it's ongoing development (Grow) and run a migration preparation program in parallel (Transform). Early adoptors of Atlassian Cloud saw little or no difference between that and the On Premis solutions. This is nolonger the case and the migration and consolidation program can take a long time. Undertaking this in a controlled fashion while continuing to operate and evolve your existing platform can be essential to a successful migration.
Highlights
- Scalable Proactive and Reactive support model designed to drive operational and functional excellence. Occasional support through deep organization engagement up to full outsourcing when required.
- Access everything Valiantys can deliver through a single contract
- A stable, effective Atlassian stack: the key to securing your competitive advantage
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