DevOps as a Service by Dedicatted
By:
Dedicatted
At Dedicatted, we specialize in taking comprehensive ownership of your technology platforms. Our DevOps as a Service offer provides an all-encompassing solution where our team works closely with your development teams to continuously enhance and optimize your infrastructure. We align our efforts with your strategic roadmap to seamlessly achieve the desired state of your platforms, tailored to your specific requirements and objectives.
Overview
Service Overview
- Initial Setup and Discovery: Begin with a free-of-charge in-depth discovery phase to assess your existing architecture, identify objectives, and address pain points.
- Expert Team Involvement: Benefit from experienced DevOps engineers supported by Solutions Architects, ensuring expert oversight and execution.
- Collaborative Engagement: Our team integrates with yours during standard working hours, starting from 160 hours per month, to foster continuous improvement and innovation.
Scope of Responsibilities
- Infrastructure and Continuous Deployment: Establish robust, scalable infrastructure and enhance CI/CD pipelines for efficient application deployment. Streamline release processes and automate day-to-day operations to boost efficiency and reduce manual overhead.
- Security, Backup, and Monitoring: Proactively enhance security measures, implement comprehensive backup strategies, and use observability tools to gain deep insights into system performance, ensuring data integrity and security against emerging threats.
- Cost Efficiency and System Optimization: Regularly optimize costs and system performance to enhance efficiency. Efficiently manage platform migrations and software updates to minimize disruptions.
- Access Management and Incident Response: Maintain rigorous access management practices and swiftly manage incidents to reduce impact, ensuring compliance with industry standards and governance frameworks.
- Team Development and Documentation: Foster effective communication and collaboration, provide ongoing training and support to enhance team capabilities, and maintain detailed documentation to support compliance and operational continuity.
Our AWS related technical stack
- AWS Landing Zones/Control Tower, Amazon EKS, AWS Fargate, Amazon RDS, Amazon EMR, Amazon MSK, Amazon Redshift, Amazon SageMaker, AWS Bedrock, etc
Add-On Services
24/7 Platform Support: Our DevOps customers can opt for our additional support package, which includes a guaranteed response time of up to 30 minutes at a discounted price.
Why Choose Dedicatted?
- AWS Expertise and Experience: Leverage over a decade of experience with a team of certified AWS experts dedicated to your success.
- Tailored DevOps Solutions: Our services are customized to meet your unique business challenges and drive specific outcomes.
- Proactive Partnership: We act as an extension of your team, ensuring that our solutions integrate seamlessly with your operations and business goals.
| Sold by | Dedicatted |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Support Details:
At Dedicatted, we are committed to providing our customers with exceptional support to ensure they receive the most value from our product. Customers who purchase our product can expect to receive the following level of support:
Contact information: Customers can reach out to us via email at contact@dedicatted.com or through our website.
Support channels: We offer a variety of support channels to ensure our customers receive timely and efficient support. Our support channels include:
- Email: Customers can email our support team at any time with questions or issues. We strive to respond within 24 hours.
- Google Chat: Customers can chat with our support team in real-time to get quick answers to their questions or assistance with any issues they may be experiencing.
- Phone support: Customers can call our support team during business hours, Monday through Friday, from 9 am to 5 pm EST.
Support level: We provide technical support for our product, including assistance with installation, configuration, and troubleshooting. Additionally, we offer guidance and best practices to help customers optimize their DevOps processes.
Overall, our goal is to ensure our customers receive exceptional support and have a positive experience with our product. We are committed to helping our customers achieve success with their DevOps processes and AWS cloud adoption.