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Overview

Using Open Storage Solutions® Inc. ( OSS ), as a trusted partner for managing your AWS infrastructure, you can focus on your own core business. The OSS team will provide full life-cycle services for each module: Anti-Malware, Web Reputation, Intrusion Prevention, Firewall, Integrity Monitoring, Application Control and Log Inspection.

Our technical team provides a 24/7/365 operation with a highly skilled and certified team of Solutions Architects, Site Reliability Engineers and Support Team. In addition, our AWS Architects ensure ongoing optimization of your AWS Security, follow AWS best practices, and the AWS Well-Architected Framework.

The Open Storage Solutions Managed Services team empowers enterprises to accelerate cloud adoption and mitigate security and compliance risk in a cost-effective monthly consumption model. The operation will be optimized by automating the common tasks and self-healing process to meet the SLA and optimize the operational and infrastructure costs. The OSS team will work to continuously improve operational excellence, security, reliability, performance efficiency.

Open Storage Solutions support escalation process is designed to ensure that any issues or concerns are addressed without delay based on the defined SLA.

Deliverables

  • Enhanced Security & Access control Monitoring, Logging & Alerting
  • Incident Response, Event & Problem management
  • Security protection and vulnerability identification.
  • Patching and Backup, Development of Runbooks
  • Architectural and best practice guidance.
  • Deployment and Management of Amazon EKS
  • Manage Networking, Security
  • Direct Connection Management
  • Cost Optimization, Governance, Compliance, and Risk Management
  • DevOps and Automation, using HashiCorp Terraform and AWS CloudFormation (IaaC)
  • Deployment and Managing of CI/CD pipeline
  • Service Desk, Incident, and Escalation Management
  • Disaster Recovery Testing
  • Migrations
  • Assessments
  • Cost Optimization
  • Serverless
  • IoT
  • AI/ML and Data Analytics
Sold by Open Storage Solutions® Inc.
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Open Storage Solutions helps customers define their AWS strategy, roadmap, and architecture, migrate workloads, optimize customer environment following AWS best practices. Our experience in providing support/managed services is extensive. Our Managed Services practice consists of a dedicated team of solution specialists and experienced technical support professionals. Our support services team is available 24x7x365.

Incident and Service Request referrals are made by the Client to Open Storage Solutions. Clients Service Desk is the direct interface with end-users. Open Storage Solutions will coordinate all support and administrative related activities with the customer.

For more information and to get access to the premium support services, please contact an Open Storage Solutions customer care specialist who can help you identify which support option will suites best for your organization. We offer customized support plans

Support Contacts