According to Forrester, more than 40% of site visitors start their journey with a search bar. Outdated or irrelevant search functionality may result in user dissatisfaction, higher AWS service costs, an overloaded support team, and workflow bottlenecks, when employees can’t find the necessary info in time.

Our free search quality audit is designed to help you understand all the strengths and weaknesses your search engine has. After a two-week assessment, you will get a deep understanding of the overall effectiveness of your search and absolute freedom whether or not you need any further search improvement actions. Our experts will inspect:

• Search results relevance.
• System responsiveness and performance (the system doesn’t respond to the search requests, or respond with delays).
• Search usability in general — filters complexity, suggestions, etc.(the search page presents too much information, unnecessary for the user).
• Results traceability and easiness of navigation.