SDI Cloud Managed Services offers ongoing support of applications, workloads, infrastructure, and Infrastructure as Code solutions. SDI also offers advisory services to help our clients make the best decisions on new technologies, opportunities for innovation, or to create a long-term strategy. Our teams are certified and experienced in multi-cloud, on-premises systems, and hybrid technologies. SDI’s managed services include: • Cost Management • Performance and Health Management • Cybersecurity Management • Backup and Recovery Management • Operating System administration and patching • Identity Management administration • Provisioning/Decommissioning • Service Desk SDI has maintained a CSAT rating of 99% across our client base by becoming a trusted partner rather than just a team of engineers. Our support model can integrate with the client’s existing support structure--or we can take care of it all.