Listing Thumbnail

    Tuvis

     Info
    Sold by: Tuvis 
    Deployed on AWS
    Tuvis allows companies to use messaging apps like WhatsApp, iMessage, Telegram, Line and WeChat in a secure, efficient, and compliant way. The Capture solution facilitates adherence to record-keeping regulations and privacy laws through automated monitoring and archiving of all messaging app interactions inside databases. Additionally, the Protect solution integrates with enterprise security solutions, empowering companies to exercise precise control over data shared via unofficial channels while providing real-time alerts and access permissions management. The Engage solution seamlessly integrates CRM systems like Salesforce and Microsoft Dynamics 365 with WhatsApp and iMessage, enabling teams to access customer information and register all the interactions effortlessly.

    Overview

    Play video

    Tuvis is a comprehensive compliance and security solution designed to safeguard organizations against potential threats, preventing breaches and data loss. Tuvis captures all messaging apps communications, ensuring no crucial information is overlooked, and offers advanced search and retrieval functions for efficient access to specific data within existing records systems.

    To further enhance security, Tuvis offers strategic measures such as restricting messaging apps access based on teams and roles, adding an extra layer of control. The platform also supports secure login methods like Single Sign-On (SSO), enhancing authentication procedures and providing organizations with robust compliance and security solutions.

    Additionally, Tuvis revolutionizes customer relationship management by integrating CRM systems like Salesforce and Microsoft Dynamics 365 with popular messaging applications such as WhatsApp and iMessage. This integration empowers sales teams to access vital customer information on a single screen, streamlining activity tracking and interactions. Users can efficiently create tasks, activities, and cases, schedule and launch meetings, send emails, and perform a range of CRM and daily activities, all within a unified interface.

    Highlights

    • Integrates effortlessly between WhatsApp & Salesforce or Microsoft Dynamics 365 Create tasks, activities, or cases without leaving the WhatsApp screen Display contact and account history Automatic chat syncing Send emails and schedule events Create a contact or lead Integration with SIEM, CRM & Blob Storage solutions. All WhatsApp communications, including media files and voice messages, are captured.
    • Perform advanced search and retrieval across all data in seconds, in your existing system of records. Integration with security systems: EDR, Proxy, DLP, Firewall & SSO. Blocking of WhatsApp chat for unknown contacts. Access control based on time. Integration with DLP (Data Loss Prevention). Set controls that monitor and limit what is being shared on messaging apps.

    Details

    Sold by

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Engage
    Automatically synchronize WhatsApp conversations and create records on a supported CRM (Salesforce or Microsoft Dynamics) - Start package
    $50,000.00
    Capture
    Automatically synchronize WhatsApp conversations to a supported CRM / Database / SIEM / Storage - Start package
    $50,000.00
    Protect
    Limit access to WhatsApp only through Tuvis desktop application via integration with Endpoint or similar. - Start package
    $50,000.00

    Vendor refund policy

    Non-Refundable Fees: Once the subscription payment is made, all fees are considered non-refundable. Cancellation Support: The company reserves the right to utilize its support system for cancellations at any given time. This may occur if the company decides to suspend the current subscription or future payment renewals. Access until Contracted Term Ends: The version of your contracted Tuvis package will remain accessible for your account until the contracted term reaches its conclusion.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Tuvis boasts a dedicated team of support specialists who can readily assist users via email at support@tuvis.com . Additionally, Tuvis provides a comprehensive Help Center, featuring articles addressing the most frequently asked questions about the platform and detailed explanations of its various features.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    50
    In Compliance and Auditing
    Top
    25
    In Security Observability, Data Security and Governance

    Overview

     Info
    AI generated from product descriptions
    Messaging App Compliance
    Automated monitoring and archiving of messaging app interactions across multiple platforms like WhatsApp, iMessage, Telegram, Line, and WeChat
    Enterprise Security Integration
    Advanced integration with security systems including EDR, Proxy, DLP, Firewall, and Single Sign-On (SSO) authentication mechanisms
    CRM System Synchronization
    Seamless integration with CRM platforms like Salesforce and Microsoft Dynamics 365 for unified communication and interaction tracking
    Access Control Mechanism
    Role-based and time-based access controls with granular permissions for messaging app usage across organizational teams
    Communication Data Capture
    Comprehensive capture of all messaging communications, including media files and voice messages, with advanced search and retrieval capabilities
    Communication Channel Capture
    Supports capture of over 80 communication channels with full context preservation using patented technology
    Enterprise Archiving
    Cloud-native archiving platform with triple-active provisioning, low latency data access, and SEC 17a-4 validated storage
    Risk and Compliance Analysis
    AI/ML driven conduct analysis for identifying risks, anomalies, and trends in communication data across global regulatory frameworks
    Data Security
    Robust access controls with data encryption at rest and in-flight, preventing unauthorized access to archived communications
    E-Discovery Capabilities
    Advanced discovery tool enabling legal holds, native format review, and efficient data export for external review processes
    Endpoint Security
    Advanced detection capabilities with both agent-based and agentless scanning across traditional infrastructure, serverless environments, and containers
    Threat Intelligence Correlation
    Cross-domain intelligence and telemetry integration for unified investigations, detection, and response through a single console
    Identity and Access Management
    Intelligent credential security with multi-factor authentication enforcement, identity provider integration, and privileged account management
    Vulnerability Management
    Predictive CVE detection and prioritization mechanism for effective vulnerability patching and remediation
    Compliance Monitoring
    Comprehensive compliance reporting and scoring against multiple frameworks including PCI, SOC2, NIST, and HIPAA with resource compliance tracking

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    No customer reviews yet
    Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.