Sold by: Tuvis
Deployed on AWS
Tuvis allows companies to use messaging apps like WhatsApp, iMessage, Telegram, Line and WeChat in a secure, efficient, and compliant way. The Capture solution facilitates adherence to record-keeping regulations and privacy laws through automated monitoring and archiving of all messaging app interactions inside databases. Additionally, the Protect solution integrates with enterprise security solutions, empowering companies to exercise precise control over data shared via unofficial channels while providing real-time alerts and access permissions management. The Engage solution seamlessly integrates CRM systems like Salesforce and Microsoft Dynamics 365 with WhatsApp and iMessage, enabling teams to access customer information and register all the interactions effortlessly.
Overview
Tuvis is a comprehensive compliance and security solution designed to safeguard organizations against potential threats, preventing breaches and data loss. Tuvis captures all messaging apps communications, ensuring no crucial information is overlooked, and offers advanced search and retrieval functions for efficient access to specific data within existing records systems.
To further enhance security, Tuvis offers strategic measures such as restricting messaging apps access based on teams and roles, adding an extra layer of control. The platform also supports secure login methods like Single Sign-On (SSO), enhancing authentication procedures and providing organizations with robust compliance and security solutions.
Additionally, Tuvis revolutionizes customer relationship management by integrating CRM systems like Salesforce and Microsoft Dynamics 365 with popular messaging applications such as WhatsApp and iMessage. This integration empowers sales teams to access vital customer information on a single screen, streamlining activity tracking and interactions. Users can efficiently create tasks, activities, and cases, schedule and launch meetings, send emails, and perform a range of CRM and daily activities, all within a unified interface.
Highlights
- Integrates effortlessly between WhatsApp & Salesforce or Microsoft Dynamics 365 Create tasks, activities, or cases without leaving the WhatsApp screen Display contact and account history Automatic chat syncing Send emails and schedule events Create a contact or lead Integration with SIEM, CRM & Blob Storage solutions. All WhatsApp communications, including media files and voice messages, are captured.
- Perform advanced search and retrieval across all data in seconds, in your existing system of records. Integration with security systems: EDR, Proxy, DLP, Firewall & SSO. Blocking of WhatsApp chat for unknown contacts. Access control based on time. Integration with DLP (Data Loss Prevention). Set controls that monitor and limit what is being shared on messaging apps.
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Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Engage | Automatically synchronize WhatsApp conversations and create records on a supported CRM (Salesforce or Microsoft Dynamics) - Start package | $50,000.00 |
Capture | Automatically synchronize WhatsApp conversations to a supported CRM / Database / SIEM / Storage - Start package | $50,000.00 |
Protect | Limit access to WhatsApp only through Tuvis desktop application via integration with Endpoint or similar. - Start package | $50,000.00 |
Dimensions summary
Tuvis sells three separate products, each priced by units under a contract as a Start package. Engage covers automatic syncing of WhatsApp conversations into a supported CRM, either Salesforce or Microsoft Dynamics. Capture syncs WhatsApp conversations into a CRM, database, SIEM, or storage system for archiving. Protect limits WhatsApp access to the Tuvis desktop application through integration with an endpoint or similar system. These are independent options built around different needs: productivity, compliance capture, and security. You choose the products that fit your use case and scale by the number of units purchased.
Top-of-mind questions for buyers
Each product is priced by units, and a unit typically maps to one user whose messaging activity is synced, captured, or controlled. You scale cost by the number of units you purchase for each product. Confirm the exact unit definition with Tuvis, since the marketplace listing does not spell it out.
Engage, Capture, and Protect are separate products with their own unit-based pricing. Buying more than one means each product bills independently by its own unit count. The charges add together rather than replacing one another. You pick only the products matching your needs: productivity, compliance capture, or messaging security.
Capture syncs WhatsApp conversations into a supported CRM, database, SIEM, or storage system for archiving. The destination you choose does not create separate pricing dimensions. You still pay by the number of units in the Start package regardless of which archiving target you connect.
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Vendor refund policy
Non-Refundable Fees: Once the subscription payment is made, all fees are considered non-refundable. Cancellation Support: The company reserves the right to utilize its support system for cancellations at any given time. This may occur if the company decides to suspend the current subscription or future payment renewals. Access until Contracted Term Ends: The version of your contracted Tuvis package will remain accessible for your account until the contracted term reaches its conclusion.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
Tuvis boasts a dedicated team of support specialists who can readily assist users via email at support@tuvis.com . Additionally, Tuvis provides a comprehensive Help Center, featuring articles addressing the most frequently asked questions about the platform and detailed explanations of its various features.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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By Tuvis
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In Compliance and Auditing
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In Security Observability, Data Security and Governance
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Multi-Messaging Platform Support
Captures and manages communications across WhatsApp, iMessage, Telegram, Line, and WeChat with automated monitoring and archiving capabilities.
CRM System Integration
Integrates with Salesforce and Microsoft Dynamics 365 to enable access to customer information, task creation, activity tracking, and interaction logging within messaging applications.
Advanced Search and Data Retrieval
Provides advanced search and retrieval functions across all captured data within existing record systems with results available in seconds.
Access Control and Authentication
Implements role-based and team-based access restrictions, Single Sign-On (SSO) authentication, time-based access controls, and blocking of communications from unknown contacts.
Security System Integration
Integrates with enterprise security solutions including EDR, Proxy, DLP (Data Loss Prevention), Firewall, and SIEM systems for real-time alerts and data control monitoring.
Multi-Channel Communications Capture
Captures and consolidates communications across 100+ channels including email, chat, collaboration platforms, voice, video, mobile, social, and AI assistants
AI-Powered Misconduct Detection
Advanced intelligence models analyze context, sentiment, and behavioral signals to detect financial and non-financial misconduct, policy violations, and reputational risk with up to 95% reduction in false positives
Regulatory Compliance Architecture
Cloud-native platform with WORM-compliant retention, immutable chain of custody, and conduct supervision to meet SEC 17a-4, FINRA, FCA, and MiFID II requirements
Real-Time Surveillance and Automated Alert Triage
Intelligent surveillance operates with real-time monitoring and automated alerting for proactive threat detection, including legal hold and custodian-based e-discovery workflows
Enterprise-Grade Security and Integration
Military-grade encryption, open and extensible APIs for custom workflows and third-party integrations, with elastic multi-cluster compute architecture for handling high-volume data
Endpoint Detection and Response
Agent-based and agentless scanning for application layer security across traditional infrastructure, serverless environments, and containers
Credential and Authentication Security
Integration with identity providers including Active Directory and Okta, with multi-factor authentication enforcement and darkweb monitoring for stolen credentials
Vulnerability Management
CVE detection and prioritization with predictive analysis to identify vulnerabilities most likely to affect the organization
Security Information and Event Management
Next-generation SIEM combining third-party, on-premise, and AWS service logs with CrowdStrike sensor data for unified detection and response
Compliance and Configuration Management
Built-in unified compliance reporting for PCI, SOC2, NIST, HIPAA, and other frameworks with integration to AWS Security Hub and Trusted Advisor
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