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Overview

With Matrix Business and Pentaho Data Integration (PDI), organizations can overcome data management challenges and obtain valuable insights for strategic decision-making, optimizing their operations and accelerating their journey to the cloud. We understand the importance of having a suitable support framework that ensures the continuity of company information processes. For this reason, understanding customer expectations and offering the most effective solution is crucial. Our offering includes four service options: Monitoring Service, Managed and Configuration Service, Operation Service, and Cell Base Service. The process with the client begins with defining the most effective service for their business, continues with the Statement of Work (SOW), and concludes with the implementation and deployment phase.

Sold by Matrix Business
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Matrix Business ensures that both new and existing clients using Pentaho on AWS receive comprehensive and uninterrupted support, guaranteeing their continued satisfaction and success.

There are 3 support levels, standard, premium and enterprise each one with a different sla for incidents and requests.

Use the email channel to submit your requests at support@matrixcorp.business