Sold by: Salesforce, Inc.Â
Deployed on AWS
Heroku is an AI Platform-as-a-Service (PaaS) designed to help teams accelerate cloud-native and AI-powered applications at scale. With fully managed data services (powered by Aurora) integrated with app development, popular language support, AI capabilities, and operations, Heroku empowers teams to deliver rapid innovation and trusted scalability without the operational complexity.
Overview
Heroku is an AI Platform-as-a-Service (AI PaaS) designed to accelerate the development and operation of cloud-native, AI-powered applications at scale. This end-to-end platform empowers teams to automate workflows and reduce development friction, enabling the creation of high-quality, AI-driven apps that delight customers.
Heroku simplifies the application lifecycle by providing fully managed infrastructure and DevOps capabilities, including automated lifecycle management and built-in observability, to reduce IT complexity and improve operational efficiency. A key aspect of Heroku is its seamless, secure, and near real-time data integration with Salesforce products like Agentforce and Salesforce Clouds, allowing teams to build data-driven apps that connect to their core systems.
Built for trust and scalability, Heroku offers a compliant environment for running applications and AI-powered workflows. With support for popular languages and frameworks, managed inference and agents, MCP server, and easy ecosystem extensibility, Heroku provides the tools and infrastructure needed to innovate rapidly and deliver exceptional customer experiences. The Heroku experience provides services, tools, workflows, and polyglot programming language support for Node.js, Ruby, Java, PHP, Python, and more. With over 2.8+ million data stores, our managed data services are optimized for developers, making it easier than ever to manage pipelines and build modern data-driven apps that deliver value to your users.
Heroku Connect is your gateway to secure, near real-time data integration. It seamlessly connects your apps and data to your Salesforce CRM, ensuring reliable and secure data integration. Whether connecting multiple Salesforce Orgs to one database or multiple data repositories to one Salesforce instance, Heroku Connect offers a pure data integration with one-way or two-way synchronization that supercharges critical business information.
Highlights
- Empowers you to quickly build, deploy and scale cloud-native apps and AI solutions using your favorite languages, frictionless infrastructure, and application health monitoring.
- Simplifies your operations by fully managing infrastructure, runtime, and applications with built-in autoscaling and detailed performance metrics.
- Delivers reliable, scalable performance with continuous security, built-in compliance, and a rich ecosystem for extending your apps.
Details
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Delivery method
Deployed on AWS
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Pricing
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
https://help.heroku.com/Â Great experience is at the heart of what we do. We offer various support options so you can focus on building a great app. Every Heroku Enterprise customer gets our Standard Success Plan, including self-guided resources like Trailhead, help portal, communities, and webinars. For higher service, Premier Success provides expert-led programs, 24x7 support with a 1 hr response for production issues, and a 25% discount on Trailhead Academy classes. The top-tier Signature Success Plan, for customers with multiple Salesforce products, includes a designated Technical Account Manager and the fastest response time, ensuring proactive issue prevention and optimized support.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Transition effortlessly to Amazon Web Services (AWS) from Heroku with our complimentary Heroku Migration Assessment service. Unlike others, we don't charge for migrations. Instead, we provide a fixed subscription for ongoing cloud ops and security once you've been fully migrated.
Heroku is a great platform for initial cloud deployments due to its simplicity and developer-friendly environment, supporting many programming languages with a robust ecosystem of over 200 add-ons. However, as your application scales and organizational needs become more complex, Heroku's limitations—such as restricted scalability, limited microservices support, and high costs—become apparent.
Migrating from Heroku to AWS offers significant benefits, including increased flexibility, control, cost optimization, and scalability. AWS, one of the world’s largest and most adopted cloud platforms, provides a comprehensive suite of infrastructure, platform, and software services for large-scale, complex applications.
Our offer facilitates a seamless transition from Heroku to AWS by rehosting applications while respecting Heroku’s application-first design. It utilizes AWS native services, built with Terraform infrastructure as code, ensuring a secure, cost-efficient, and scalable setup.
Our Free Migrate Assessment service is designed to help businesses seamlessly transition to the cloud with Amazon Web Services (AWS). We are a unique partner in that we don't charge for our migrations. Instead, we offer a fixed subscription for ongoing cloud ops and security.
Embark on a seamless journey from Heroku to AWS with Shadhin Lab's specialized migration service. Our team ensures the smooth transfer of your applications or systems from Heroku to your dedicated AWS infrastructure. This meticulous migration process involves an in-depth evaluation of application dependencies, configurations, and data storage requirements, guaranteeing flawless compatibility with AWS services.
Seamlessly migrate from Heroku to AWS EKS with the support of AWS funding. Utilizing Terraform IaC, we design scalable infrastructure with autoscaling capabilities, set up automated CI/CD processes, and offer optional integrations for observability, AI, security, and more. Compliance standards like SOC 2, HIPAA, FedRAMP, and PCI-DSS come baked into your EKS environment.
Customer reviews
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86 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Ninon A.
Heroku Is Robust but Lacks Learning Resources
Reviewed on Oct 16, 2025
Review provided by G2
What do you like best about the product?
Heroku is a super robust way to leverage your current implementation
What do you dislike about the product?
I guess that something that is definitely missing is more way for learning and gaining knowledge
What problems is the product solving and how is that benefiting you?
Leverage the current integration and platform
Wajih N.
Heroku Simplifies Event Log Downloads but Has Login Issues with IP Changes
Reviewed on Oct 15, 2025
Review provided by G2
What do you like best about the product?
Heruku helped us with event logs downloads.
What do you dislike about the product?
It sometimes gives issues with login bcoz of ip changes
What problems is the product solving and how is that benefiting you?
It helps us with downloading event logs
Narender P.
Salesforce Heroku allows to build, run and operate applications entirely in the cloud.
Reviewed on Nov 04, 2024
Review provided by G2
What do you like best about the product?
Salesforce Heroku has many best things
•It supports multiple programming languages making it flexible for various development teams.
•Heroku supports high security which helps the users to trust with no second thought.
•With the built-in tools Heroku help us to develop applications very quickly.
•Has strong community support making the learners more confident.
•It supports multiple programming languages making it flexible for various development teams.
•Heroku supports high security which helps the users to trust with no second thought.
•With the built-in tools Heroku help us to develop applications very quickly.
•Has strong community support making the learners more confident.
What do you dislike about the product?
While Heroku is a great tool for small and medium applications, managing the large and complex applications may require additional stratergy and architecture.
What problems is the product solving and how is that benefiting you?
•Many applications fail to handle traffic spike but Heroku's scalable architecture allows applications to automatically scale resources based on demand, ensures consistent performance even in the peak times.
•Heroku provides robust security and compliance protocols, which gives peace of mind for business operating in regualted industries.
•Heroku provides robust security and compliance protocols, which gives peace of mind for business operating in regualted industries.
Jeff E.
A complete disaster
Reviewed on Mar 19, 2024
Review provided by G2
What do you like best about the product?
Heroku was solid last decade, they have declined rapidly
What do you dislike about the product?
Dealing with Heroku is ok unless there is an issue. It's impossible to get resolutions without going through layers of people and support tickets. Nothing is fast, emergencies are not escalated.
AVOID at all costs if uptime and customer support is important to your business.
AVOID at all costs if uptime and customer support is important to your business.
What problems is the product solving and how is that benefiting you?
Right now, they are causing way more problems than solving. We are actively looking for alternatives and you probably should too.
Victor H.
Best tool for CRM in Heroku
Reviewed on Jan 11, 2024
Review provided by G2
What do you like best about the product?
Heroku's tight integration with the Salesforce platform allows developers to easily deploy and manage their custom apps alongside their CRM data. This reduces the need for complex integrations and simplifies development workflows.
What do you dislike about the product?
I like everything, the addon provides everything I need.
What problems is the product solving and how is that benefiting you?
Salesforce Heroku simplifies building and deploying custom applications on top of the Salesforce platform. It avoids the complexities of managing infrastructure, setting up servers, and maintaining security, allowing developers to focus on application logic and user experience.