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    Listing Thumbnail

    Lightflow - Hyper-Personalized Banking Experiences

     Info
    Sold by: Slalom 
    Lightflow is a solution that helps Financial Services clients deliver hyper-personalized customer experience solutions to their customers. Lightflow provides a model for digitally detecting customer service needs, and orchestrating a proactive response across multiple channels.
    Request private offer
    Listing Thumbnail

    Lightflow - Hyper-Personalized Banking Experiences

     Info
    Sold by: Slalom 
    Request private offer

    Overview

    Lightflow is a lightweight, event-driven architecture that integrates with banks' existing ecosystems. It consumes, enriches, and interacts with banking events, enabling hyper-personalized experiences across channels and products. Integrating with advanced machine learning and AI capabilities, Lightflow delivers real-time, personalized insights and proactively elevates customer engagement.

    • Enhances customer engagement driven by personalized service experiences, product recommendations, and targeted offers from advanced analytics.
    • Data-driven strategy generates a tailored data infrastructure for advanced analytics and actionable insights.
    • Customer-centric development enables consistent, personalized experiences across channels and products.
    • Rapidly integrates with existing core systems for real-time data access and faster decision-making.
    • Built with a serverless, modular, and flexible design ensuring security, resilience, high availability, and cost optimization.
    • Integrates with AWS Bedrock and Personalize for hyper-personalization through continuous data collection and refinement.

    Highlights

    • No rip and replace of CORE systems, instead integrate, orchestrate and compliment core systems to provide proactive service to customers across branch, call-center, and digital properties.
    • Gain a competitive edge and drive revenue growth through customer retention by delivering the exceptional, personalized experiences that today's customers demand
    • Leverage AWS native analytics and AI to understand and respond to individual customer needs in real-time, delivering truly personalized experiences.

    Details

    Sold by
    Slalom 
    Categories
    Implementation 
    Generative AI 
    Delivery method

    Pricing

    Custom pricing options

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    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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